Manager in Training

World Wide Wings is a reputable and dynamic restaurant operating under the franchise of Buffalo Wild Wings, dedicated to providing an exciting dining experience featuring wings, beverages, and a welcoming atmosphere. As a prominent franchisee, World Wide Wings manages various restaurant units that adhere to high operational standards, delivering quality food and hospitality to their guests. The company places great emphasis on staff development, safety, and customer satisfaction, which allows them to maintain a strong foothold in the competitive foodservice industry. Their commitment to continuous improvement, training, and adopting best practices makes them a preferred employer for aspiring restaurant managers who want to grow their careers within a thriving, fast-paced environment. The Manager in Training role at World Wide Wings is a comprehensive management position designed to prepare and develop future leaders within the restaurant. This role involves comprehensive oversight and hands-on experience in managing specific departments such as Heart of House (HOH), Bar, and Hospitality, while assisting the General Manager in the overall operation of the restaurant. The Manager in Training must be capable of directing staffing, recruitment, and development initiatives to maintain a well-trained and effective team committed to service excellence. Additionally, this position requires maintaining safety regulations, managing food and beverage quality, controlling inventory, and contributing to the restaurant's profitability through efficient labor and revenue management. In this role, the candidate will gain extensive exposure to essential managerial functions including performance appraisal, coaching, facilitating training and development, and managing the restaurant's guest experience program. Whether overseeing the food preparation and product quality in the Heart of House or ensuring compliance with Responsible Alcohol Service in the Bar Department, the Manager in Training plays a vital role in upholding the core values and operational standards of World Wide Wings. The position demands operational insight, strong leadership skills, and the ability to foster a positive work environment that encourages team participation in promotional activities and service improvements. The Manager in Training is also actively involved in troubleshooting operational challenges using key restaurant performance tools, developing action plans to enhance productivity, and ensuring adherence to Board of Health and food safety standards. They are accountable for administrative tasks such as ordering supplies, inventory control, and equipment maintenance alongside maintaining accurate records and managing financial aspects like food and bar costs in line with company expectations. Candidates must be prepared for the physical demands of the role, including standing, walking, lifting items up to 50 pounds, and being active throughout the restaurant environment. Employment in this role requires a high level of motivation, organizational abilities, and communication skills, along with a passion for creating a lively and engaging atmosphere for both guests and team members. Prospective Managers in Training should have at least two years of restaurant or retail management experience and must possess the necessary certification from Buffalo Wild Wings’ management training. A valid driver’s license and the ability to travel between units are essential. This position is crafted for those who are eager to advance their hospitality management career, learn comprehensive restaurant operations, and contribute to the sustained success of World Wide Wings.

• Highly motivated and self-directed
• Strong organizational skills and attention to detail
• Professional written and verbal communication skills
• Ability to create a fun and exciting work environment
• Ability to manage multiple priorities effectively
• Maintain confidentiality and enforce company policies
• Valid driver’s license to travel between units
• Ability to lift 50 pounds regularly
• Satisfactory background check
• Completion of Buffalo Wild Wings Management Certification program
• Minimum two years of restaurant or retail management experience
• Ability to work irregular hours including nights, weekends, and holidays
• Willingness to be on call 24 hours and work up to 50 hours per week