M Club Concierge (AM) - Apply Now!

The Little Rock Marriott, located in the vibrant heart of downtown Little Rock, offers an exceptional hospitality experience blending comfort, luxury, and outstanding guest service. As part of the globally recognized Marriott International brand, this hotel is renowned for its commitment to quality, innovation, and community engagement. Guests enjoy access to prime amenities, including beautifully appointed rooms, exceptional dining options, fitness facilities, and event spaces ideal for both business and leisure travelers. Situated amidst the bustling cityscape, the Little Rock Marriott provides visitors with a convenient gateway to local attractions, business centers, and cultural experiences, making it a sought-after destination for travelers from around the world. Joining the team at Little Rock Marriott means becoming part of a respected institution dedicated to delivering personalized service and memorable stays. The role of Concierge at the property offers a unique opportunity to contribute directly to guest satisfaction and the overall hospitality experience. This position involves assisting guests with diverse requests, such as arranging dining reservations, coordinating transportation, and offering knowledgeable recommendations on local entertainment and attractions. The Concierge acts as a trusted resource, ensuring each guest's visit is seamless and enjoyable. This full-time position invites candidates who are passionate about hospitality and possess excellent interpersonal and communication skills. Previous experience in customer service or hospitality is highly valued, alongside proficiency in reservation systems and Microsoft Office applications. The ideal candidate will have the ability to multitask effectively, prioritize guest needs, and maintain a friendly, approachable demeanor. Flexibility in work hours, including the availability to work weekends and holidays, is required to accommodate the dynamic nature of hotel operations. Bilingual candidates are particularly encouraged to apply, as additional language skills enhance the ability to serve a diverse guest population. Beyond the immediate role, this opportunity is backed by Davidson Hospitality Group, an award-winning full-service hospitality management company. Davidson oversees a diverse portfolio of hotels, restaurants, and entertainment venues across the United States, partnering with esteemed brands such as Hilton, Hyatt, Kimpton, Marriott, and Margaritaville. Davidson Hospitality is distinguished by its entrepreneurial management style and a strong owners' mentality, fostering a supportive culture where employees are valued as integral contributors to the company’s success. Working for Davidson means more than just a job; it’s joining a team dedicated to redefining hospitality through personalized service and innovation. Davidson offers an enriched benefits program designed to support the well-being and growth of its team members and their families. Benefits include multiple tiers of medical coverage, dental and vision insurance, 24/7 Teledoc services, free maintenance medications, pet insurance, hotel discounts, tuition reimbursement, comprehensive paid time off including vacation, sick, bereavement and holidays, and a 401K match program. This emphasis on benefits underscores Davidson’s commitment to attracting and retaining top hospitality talent by creating a healthy and supportive work environment. Candidates should note that Davidson Hospitality is a drug-free workplace, requiring pre-employment drug testing and background checks. The company also participates in E-Verify to ensure legal eligibility for employment. With an Equal Opportunity Employer (EOE) policy, Davidson values diversity and inclusivity, welcoming candidates of all backgrounds, including minorities, females, veterans, individuals with disabilities, and those of all gender identities and sexual orientations. Overall, the Concierge position at the Little Rock Marriott offers a dynamic and rewarding career path in hospitality for motivated individuals eager to make a positive impact in guest service. With the backing of two prestigious organizations—Marriott International and Davidson Hospitality Group—employees have access to professional development opportunities, a vibrant team culture, and the fulfillment that comes with helping guests create memorable experiences. If you are passionate about hospitality and customer care, and you thrive in a fast-paced, team-oriented environment, this role is an excellent fit to advance your career and join a community committed to excellence.

• Previous experience in customer service or hospitality
• Excellent communication, problem-solving, and interpersonal skills
• Knowledge of local attractions, restaurants, and transportation options
• Ability to multitask and prioritize guest requests
• Proficient in Microsoft Office and reservation systems
• Ability to work flexible hours including weekends and holidays
• Bilingual skills are a plus