Lobby Porter - Palmer House a Hilton Hotel - Cicero, IL
Posted on October 24, 2025
The Palmer House, a Hilton Hotel, is a distinguished establishment boasting 1,641 guest rooms and a rich legacy in the hospitality industry. As part of the globally recognized Hilton brand, the Palmer House offers guests a combination of historic charm and modern convenience. Located ideally for both business and leisure travelers, this hotel is renowned for its outstanding service, elegant accommodations, and commitment to guest satisfaction. Being a Hilton property, it upholds the values and standards that have made Hilton a leader in hospitality worldwide since its founding in 1919.
The role available is for a Public Area Attendant in the housekeeping team. This position is vital to maintaining the high standards of cleanliness and comfort that Hilton hotels are known for. The Public Area Attendant is responsible for cleaning and maintaining all public areas of the hotel, which includes restrooms, hallways, elevators, offices, banquet and meeting rooms, and other designated areas. This role requires a dedicated individual who is detail-oriented and passionate about delivering exceptional guest experiences.
This is a hands-on role that goes beyond just cleaning. The Public Area Attendant responds to guest requests promptly, ensuring that every visitor feels welcome and valued during their stay. The role demands flexibility, as team members must be able to work various shifts including AM, PM, weekends, and holidays. Hilton offers competitive compensation with a pay rate of $19.88 per hour for this position, reflecting the importance of this role in the guest experience.
Working as part of the Palmer House team means becoming part of a larger Hilton family that supports its employees' wellbeing both professionally and personally. Hilton provides comprehensive benefits including medical insurance for employees and their families, mental health resources through an Employee Assistance Program, and best-in-class paid vacation, sick days, and holidays. Additional unique benefits include access to the Go Hilton travel program with 100 nights of discounted travel, parental leave, debt-free education opportunities, pension plans, Hilton Shares stock purchase program, career growth and development opportunities, and various team member resource groups and recognition programs.
This role is perfect for individuals who embody Hilton’s core values such as hospitality, integrity, leadership, teamwork, ownership, and a sense of urgency called "Now". The ideal candidate will demonstrate attributes like quality, productivity, dependability, customer focus, and adaptability. Hilton prides itself on being an innovative industry leader and values employees who contribute towards maintaining this reputation.
Joining Hilton at the Palmer House means becoming part of a historic hotel in a global company dedicated to filling the world with the warmth and light of hospitality. This position not only offers the opportunity to impact guest experiences directly but also to advance personal career growth within a supportive and inclusive environment. Hilton’s dedication to diversity, inclusion, and employee success makes this a rewarding workplace for those passionate about service and hospitality.
                - High school diploma or equivalent
 - Previous experience in housekeeping or related field preferred
 - Ability to work flexible hours including weekends and holidays
 - Must be able to stand, bend, and lift for extended periods
 - Strong attention to detail
 - Good communication skills
 - Ability to follow instructions and work independently