LN Venues, Regional Assistant Box Office Manager

Live Nation Entertainment stands as the world’s premier live entertainment company, delivering extraordinary experiences to millions of fans around the globe. Its dynamic structure is built upon three global leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster commands the event ticketing industry worldwide, facilitating the sale of over 620 million tickets annually and serving approximately 10,000 clients. Live Nation Concerts is the largest live entertainment provider globally, promoting more than 50,000 events each year for nearly 7,000 artists in over 40 countries. Together, these divisions empower Live Nation Media & Sponsorship to design strategic music marketing campaigns that connect over 1,200 sponsors with 145 million fans attending Live Nation Entertainment events annually. For more information, visit www.livenationentertainment.com. Live Nation’s Concerts Division is the heart of where tours are created, artists thrive, and fans immerse themselves in the exhilarating world of live music. This division operates an extensive portfolio of owned and operated amphitheaters and works alongside its Global Touring team, plus functions across Ticketing, Venue Operations, Marketing, and Sales. The company fosters a vibrant and supportive work environment, offering unique perks such as free concert tickets, dog-friendly offices, progressive benefits including student loan reimbursement, and adoption and fertility support. Recognized as a Great Place to Work organization and one of People Magazine's “50 Companies that Care,” Live Nation is dedicated to nurturing a diverse community where all employees can belong, grow, and succeed. Music passion drives its culture and marks a fantastic opportunity for prospective candidates. The position of Regional Assistant Box Office Manager is crucial within Live Nation’s operational framework. This role entails assisting with ticketing operations across concert venues in multiple U.S. locations. Candidates suited for this position must be detail-oriented and exhibit excellent organizational capabilities. The role demands professional communication with venue management, partners, and clients, ensuring operations proceed efficiently, accurately, and effectively under the pressures of live event environments. The ideal individual brings proven expertise with ticketing software, staff management, and guest relations. The Regional Assistant Box Office Manager will support the day-to-day management of the Box Office department within Live Nation’s owned and operated venues, upholding industry best practices and company standards. This includes travel as necessary to various resident locations. Core responsibilities encompass serving as a primary ticketing contact for events and venues, building strong relationships with internal and external stakeholders including Live Nation promoters and ticketing personnel, collaborating closely on staff training and supervision, and ensuring compliance with ticket operations policies and procedures. This role also involves partnering on nightly event operations such as ticket sales, scanning, and reporting, while fostering a positive team environment and maintaining customer service excellence. Event management duties involve working with the Box Office Managers and other key stakeholders on event programming, ticketing logistics, ticket inventory monitoring, dynamic pricing strategies, and ensuring ADA ticketing compliance. Financial duties include maintaining accurate accounting records, overseeing cash handling and reconciliation, preparing deposits, and participating in event settlements. Additionally, the role requires keeping ticketing software and hardware operational, embracing new technology tools within Ticketmaster’s TM1 suite, staying current with industry trends, attending relevant meetings and conferences, and facilitating effective communication both within the venue and to the public. Live Nation seeks candidates who exhibit leadership, professionalism, and a passion for live music to contribute meaningfully to its celebrated entertainment ecosystem.

• Proven experience in box office or ticketing management
• Availability to work a flexible schedule including days, nights, weekends, and holidays
• Willingness and ability to travel as needed
• Demonstrated proficiency in cash handling
• Strong leadership, management, and customer service skills
• Appreciation and respect for diverse cultures, music genres, and artistic expressions
• High school diploma or equivalent
• Hands-on experience in live event operations
• Proficiency in Microsoft Office applications (Outlook, PowerPoint, Word, Excel, etc.)