Line Service Professional - Birmingham, AL

Million Air is an established leader in the aviation services industry, recognized as an award-winning provider specializing in private jet services. The company caters to a discerning clientele, including private aircraft owners, military, and commercial aviation sectors. Known for its commitment to excellence, Million Air fosters a culture grounded in hospitality and professionalism, consistently striving to provide extraordinary customer experiences. The company's motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen," epitomizes its dedication to delivering top-tier service with respect and courtesy. Operating in a fast-paced, outdoor environment, Million Air embraces the dynamic nature of aviation and the diversity of daily operations involved in servicing aircraft on the ground. Alongside a competitive pay structure, employees benefit from a comprehensive benefits package including medical, dental, vision coverage, and paid time off. The role of the Line Service Professional at Million Air constitutes a vital position within the daily operational framework. This position is integral to maintaining the smooth functioning of ground services by directly interacting with crew and passengers, ensuring that all aircraft-related services are delivered with precision and efficiency. Responsibilities include fueling and positioning aircraft safely, assisting with luggage, and effective communication with customer service representatives via radio. The Line Service Professional is often the first point of contact for arriving passengers and crew, emphasizing the importance of exceptional customer service skills and an approachable demeanor. In addition to hands-on aircraft handling duties such as marshalling, towing, and positioning aircraft on ramps and in hangars, this role demands quality control of fuel handling, paperwork management, and routine checks on crew vehicles. Safety remains a top priority, with strict adherence to maintaining clean, secure ramp areas and following all safety protocols when operating vehicles, including shuttle services for passengers. Employees are expected to participate in ongoing training sessions and monthly crew meetings to stay current with industry standards and company policies. Working outdoors, often in varying weather conditions and around potentially hazardous environments including moving aircraft and loud noises, requires physical stamina and the ability to follow safety guidelines rigorously. Candidates must be capable of lifting up to 75 pounds and performing physical tasks such as bending, stooping, and climbing ladders. This full-time, non-exempt position requires shift flexibility including evenings, weekends, and holidays. The successful candidate will have a clean driving record, the ability to pass background checks, and the confidence to operate motor vehicles in a controlled and safe manner. Bilingual skills are preferred but not required. This position is suitable for entry-level candidates with a high school diploma and little to no prior experience, although customer service and aircraft ground handling experience are advantageous. Joining Million Air offers the opportunity to be part of a team that values professionalism, customer focus, and continuous development in a rewarding and dynamic aviation service career.

• High school diploma
• Ability to work evenings, weekends, and holidays
• Clean driving record
• Ability to pass a background check
• Ability to lift up to 75 pounds
• Entry level position
• Zero tolerance drug free employer including pre-employment and random screening
• Must be able to operate a motor vehicle and insurable by the company’s insurance
• Ability to work outdoors in all weather conditions
• Good communication skills