Lexus of Stevens Creek Service Valet - Quick Hire!

Lexus of Stevens Creek is a distinguished automotive dealership located in Santa Clara, California, renowned for delivering an exceptional guest experience. As part of the Penske Motor Group family, which is the #1 new and pre-owned dealership in Northern California, this dealership stands out for its extensive inventory, excellent value offers, and a strong commitment to guest and team member satisfaction. Lexus of Stevens Creek focuses on creating a welcoming environment, ensuring that every visitor feels valued whether they are purchasing a vehicle or having their vehicle serviced. The dealership prides itself on treating its guests and team members with respect and care, fostering a workplace that is not only professional but also enjoyable and motivating. The role of Guest Service Representative (also referred to as Service Valet) at Lexus of Stevens Creek carries vast opportunities for growth and development within the dealership. This position involves direct interaction with guests, providing them with loan vehicles while their own vehicles are being serviced. Your primary responsibility will be to enhance the Lexus guest experience, acting as an ambassador who greets guests, assists in the loaner process, and answers questions concerning service and products. This role requires a positive attitude, excellent communication skills, and a team-oriented mindset. The dealership values candidates who are eager, well-rounded, and ambitious, and it offers teaching and development opportunities for those who demonstrate these qualities. Guest Service Representatives at Lexus of Stevens Creek enjoy competitive wages starting at $19.00 per hour with a 100% onsite work environment. The team benefits from weekly pay, vacation accruals, health benefits including vision, dental, and medical coverage for full-time employees, as well as additional perks such as team referral bonuses, tuition reimbursement, and discounts with corporate partners like GE, Dell, Oakley, Yeti, and Ray Ban. The dealership also offers robust growth opportunities, with the potential to advance into roles such as Service Consultant, Service Technician, Sales Consultant, and more. Furthermore, employees are enrolled in a 401(k) plan with a generous company match, emphasizing the company’s commitment to its team’s long-term financial wellness. Working in this position requires not only excellent customer service abilities but also physical stamina. The Service Valet must be comfortable working outdoors in varying weather conditions and capable of handling physical tasks such as bending, stretching, reaching, lifting items up to 50 pounds, and operating motor vehicles. Maintaining a professional appearance and a clean, organized workspace is also essential. This role demands integrity, poise in handling guest complaints, and a high level of ethical standards. Joining Lexus of Stevens Creek means becoming part of a winning team that values dedication, professionalism, and a passion for service. If you are enthusiastic, eager to learn, and committed to exceeding guests' expectations, this role offers a compelling career path with vast potential to grow within a supportive and dynamic environment. This opportunity is perfect for those ready to embark on a new adventure in their career while being part of a prestigious and respected company dedicated to excellence in the automotive industry.

• A high school diploma or equivalent
• a minimum of one (1) year of customer service and cash handling duties
• knowledge of basic mathematical principles (adding, subtracting, dividing, multiplying, and percentages) and application
• ability to pay attention to detail
• follow-up with internal and external guests
• read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• read and comprehends instructions and information in the English language
• work well with the public
• communicate in a professional manner on the phone, Internet and in person
• use standard office equipment
• must have a valid CA driver’s license and maintain an acceptable and safe driving record