Hotel Manager - Quick Hire!

Highgate Hotels is a premier real estate investment and hospitality management company widely recognized as an innovator in the hospitality industry. Known for its dominant presence in key U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu, Highgate also has a rapidly expanding footprint throughout Europe, Latin America, and the Caribbean. The company boasts a robust portfolio of global properties representing an aggregate asset value exceeding $20 billion and generating over $5 billion in cumulative revenues annually. Highgate provides expert guidance through every stage of the hospitality property cycle, from planning and development to recapitalization or disposition. The organization is distinguished by its creativity in developing bespoke hotel brands and leveraging industry-leading proprietary revenue management tools that anticipate changing market dynamics to maximize asset value and performance. With an executive leadership team comprising some of the most experienced hotel management professionals, Highgate stands as a trusted partner for top ownership groups and major hotel brands, maintaining corporate offices in London, New York, Dallas, and Seattle. The role of Hotel Manager at Highgate, located at the Recess property in Savannah, GA, is a critical leadership position focused on achieving hotel profitability through revenue generation, cost control, guest satisfaction, and effective employee engagement and training. This position requires a leader with Luxury/Lifestyle hotel experience, who will be responsible for maintaining operational excellence and the integrity of the hotel. The Hotel Manager participates actively in hotel sales efforts, including client engagement and account management, while ensuring smooth operations across all departments through close collaboration with department heads. Key responsibilities include conducting staff meetings and training sessions, overseeing financial reviews and compliance, managing budgets and forecasts, and upholding the highest standards of service and operational performance. The Hotel Manager is also accountable for fostering a positive, team-oriented environment that emphasizes guest satisfaction and employee development. This role demands excellent communication skills, multitasking abilities, and a proactive approach to problem-solving, as well as a commitment to maintaining compliance with corporate policies and hotel standards. This is a yearly compensation position offering an exciting opportunity to lead a luxury hospitality property under the umbrella of an industry-leading company.

• at least 6 years progressive experience in a hotel or related field
• bachelor’s degree preferred
• maintain warm and friendly demeanor at all times
• effective verbal and written communication with all levels of employees and guests
• effective listening understanding and clarifying concerns
• multitask and prioritize departmental functions to meet deadlines
• approach all encounters in attentive friendly courteous and service-oriented manner
• attend all hotel required meetings and trainings
• participate in m.o.d. coverage
• maintain regular attendance in compliance with company standards
• maintain high standards of personal appearance and grooming including wearing nametags
• comply with company standards and regulations for safe and efficient hotel operations
• maximize productivity efforts and assist in problem-solving
• effective problem handling including anticipating and resolving issues
• ability to understand and evaluate complex information
• maintain confidentiality of information
• ability to perform light work involving up to 20 pounds of force occasionally