Leasing & Marketing Team Leader - Apply Now!

The Leasing & Marketing Team Leader position is offered by a dynamic property management company committed to providing exceptional residential living experiences. The company specializes in managing residential communities and strives to uphold the highest standards of customer service and operational excellence. Known for its dedication to maintaining attractive communities and fostering strong resident relationships, this organization values professionalism, integrity, and teamwork. This full-time, non-exempt role offers an hourly wage complemented by benefits and eligibility for bonuses, making it an attractive opportunity for those interested in property management and community engagement. As a Leasing & Marketing Team Leader, you will play a crucial role in supporting the Community Manager with the overall operations of the property, focusing primarily on leasing, marketing, and resident relations. Your main objective will be to achieve 100% occupancy by retaining current residents, leasing available units, and pre-leasing future availability. This position requires a keen understanding of leasing strategies, superior customer service skills, and the ability to foster a welcoming environment for prospective and current residents alike. You will act as a primary point of contact for clients, handling inquiries both in person and over the phone, and ensuring all leasing processes are conducted efficiently and according to company procedures. You will be responsible for applying feature-benefit selling techniques, presenting apartments professionally, completing lease applications, and maintaining accurate client and property records daily. You will also manage the upkeep of the community's tour route to ensure curb appeal is always at its best. Additionally, part of your duties will include assisting residents with concierge services, participating in ongoing company training programs, and embodying the company’s core values and culture in all interactions. This role demands a high-energy individual who thrives in a fast-paced environment and takes pride in delivering excellent service. The successful candidate will bring strong communication skills and a warm, friendly demeanor to effectively engage with residents, prospects, colleagues, and vendors. The role also requires basic computer skills for handling correspondence and reporting and flexibility to work evenings and weekends as required. Through this position, you will have the opportunity to develop your career within the property leasing sector, gaining experience that can lead to further advancement within the company’s management team.

• High school diploma or equivalent
• 1-2 years of customer service and sales experience
• Strong communication skills
• High energy level and ability to work in a fast-paced environment
• Basic computer proficiency including typing and writing
• Availability to work evenings and weekends
• Ability to provide excellent customer service in person and on the phone
• Commitment to company culture and core values