KY Career:Medical Receptionist,Lions Eye Center,7a-5:30p in

The Lions Eye Center - ULP - AMG, located at 301 E Muhammad Ali Blvd, Louisville, KY 40202, is a respected healthcare facility dedicated to providing specialized eye care services to the community. As part of a larger health network, the center combines advanced technology with experienced medical staff to ensure patients receive comprehensive eye care treatments. The facility emphasizes patient-centered care, focusing on both clinical excellence and a positive patient experience. With a commitment to continuous improvement and innovation, Lions Eye Center serves as a trusted provider for various ophthalmological services, accommodating both routine and complex eye care needs. The role of Medical Receptionist at the Lions Eye Center is a key position within the administrative team, functioning as the first point of contact for patients and visitors. This role is essential in creating a welcoming and efficient environment for all who enter the facility. The Medical Receptionist is responsible for managing incoming calls, scheduling appointments accurately, and updating patient demographic information to maintain up-to-date records. Critical to the smooth operation of the eye center, this position involves coordinating schedules across multiple divisions, maintaining bump lists for appointments, and facilitating communication between medical staff, including paging doctors in hospital consults when necessary. The receptionist also handles requests for medical records in compliance with privacy regulations. This full-time first shift position requires someone with excellent communication skills, strong organizational abilities, and proficiency in using specialized practice management systems such as Centricity. The Medical Receptionist must be capable of handling multiple tasks simultaneously while maintaining a professional and courteous demeanor. Responsibilities include greeting patients warmly, ensuring their data is registered correctly in the system, managing paper and electronic filing systems for medical records, and making appointment reminder calls to reduce no-shows. The receptionist also plays a vital role in maintaining office supplies and assisting in staff and educational meetings, demonstrating a commitment to both operational excellence and patient care. In addition to administrative duties, the Medical Receptionist is expected to contribute positively to the team culture by demonstrating empathy, responsiveness, and respect for patient privacy. Adherence to HIPAA privacy and security standards is mandatory, as is compliance with company policies and procedures designed to maintain a high standard of service and confidentiality. This role offers an opportunity to work in a professional health care setting with a supportive team environment where each member contributes to the overall mission of delivering exceptional eye care services. The ideal candidate will thrive in a dynamic healthcare setting, be detail-oriented, and focused on enhancing patient satisfaction and operational efficiency at every interaction.

• High school diploma or equivalent
• Previous experience in a medical reception or related administrative role preferred
• Proficiency with Centricity Business Practice Management System or similar software
• Strong verbal and written communication skills
• Ability to handle confidential information responsibly
• Detail-oriented with strong organizational skills
• Ability to work first shift
• Compliance with HIPAA privacy and security standards