Just Posted Room Attendant Full Time,Part Time And Weekends Available.

Scarlett Hotel Group is a distinguished hospitality company known for its commitment to delivering exceptional guest experiences across its portfolio of hotels. With a strong focus on service quality, cleanliness, and guest satisfaction, Scarlett Hotel Group prides itself on setting high standards for its operations and team members. The group operates in a dynamic and fast-paced environment, serving guests from around the world who expect comfort, safety, and a welcoming atmosphere during their stay. The Housekeeper role within Scarlett Hotel Group is a vital position dedicated to maintaining the cleanliness and overall presentation of guest rooms and public areas throughout the hotel. This role ensures that each guest’s environment is immaculate and that all rooms meet the brand’s rigorous standards for hygiene and comfort. This position is instrumental in creating a positive first impression and contributes significantly to guest satisfaction and loyalty. Housekeepers follow detailed cleaning procedures, including a comprehensive 8-step stay-over room cleaning method and a 10-step checkout room cleaning method. They are equipped with thorough training on brand standards for towels, linens, pillows, hangers, and furniture placement to ensure uniformity and high-quality presentation across all hotel rooms. Additionally, housekeepers play a proactive role in maintenance by identifying any issues or damages in guest rooms and reporting them promptly to facilitate timely repairs. The role goes beyond cleaning duties; housekeepers are ambassadors of the Scarlett Hotel Group’s mission and values. They are expected to foster teamwork, uphold safety practices, communicate effectively with team members and guests, and contribute to an enjoyable work environment. Training covers not only cleaning techniques but also emergency procedures, guest service skills using the L.E.A.R.N. method for conflict resolution, and chemical safety, ensuring employees are well-prepared to handle various situations professionally. Housekeepers are required to adhere to strict schedules and attendance policies while remaining flexible to shift changes and different work areas, reflecting the 24/7 operational nature of the hotel industry. The job demands physical stamina, including the ability to stand, walk, lift, and maneuver cleaning carts weighing up to 50 pounds during an entire shift. Personal protective equipment is worn when necessary to guarantee health and safety. The role also requires adherence to key control protocols and energy conservation practices. Working as a housekeeper at Scarlett Hotel Group provides an opportunity to be part of a respected hotel chain that values its team members and guests equally. This position is essential in maintaining the hotel’s reputation for excellence and ensuring every guest enjoys a memorable and comfortable stay. Job evaluations are based on several factors including guest service impact, teamwork, quality of work, communication, attendance, judgment, and problem-solving abilities. Employees are supported through comprehensive onboarding and training programs designed to promote success and professional growth.

• Ability to stand, walk, lift, and move equipment for entire shift
• Able to lift and carry up to 15 pounds regularly
• Must maneuver loaded carts up to 50 pounds
• Willingness to work flexible shifts including nights, weekends, and holidays
• Must adhere to safety and uniform policies
• Ability to work independently and in a team
• Must complete onboarding and training within 30 days
• Positive attitude and good work ethic