Just Posted Opening:Shift Supervisor Wendy's 11816-Quick Hire!

WKS Restaurant Group is a distinguished operator of fast food restaurants committed to delivering an exceptional dining experience through quality food, outstanding customer service, and a welcoming environment. With a focus on fostering a positive workplace culture and upholding high standards, the company prioritizes integrity, teamwork, and service excellence across all its locations. Known for its commitment to employee growth and operational excellence, WKS Restaurant Group provides both full-time and part-time employment opportunities. The hourly pay for the Shift Leader position ranges from $13.00 to $15.00, reflecting the company’s investment in skilled supervisory staff to support its operational goals. The role of Shift Leader is vital within WKS Restaurant Group's organizational structure, responsible for overseeing restaurant operations during assigned shifts. This position requires managing team members effectively, ensuring customer satisfaction, and maintaining stringent food safety standards along with a clean, organized restaurant environment. The Shift Leader acts as a critical support to the General Manager and Assistant Manager, helping to drive success in restaurant operations while embodying the company’s core values of Integrity, Loyalty, Winning, Service, and Teamwork. The job involves a broad range of responsibilities that include training and developing team members to enhance their skills and productivity, enforcing uniform and grooming standards, and ensuring compliance with workplace conduct policies. Comprehensive operational tasks are part of the Shift Leader's duties, including overseeing opening and closing procedures, managing security protocols, and handling cash control activities such as audits and preparation of change orders. The role also requires close attention to inventory management, food ordering, scheduling, and compliance with health and safety audits conducted according to Wendy’s Food Safety Audit standards and internal company tools like TrueView. The Shift Leader must demonstrate excellent communication skills for clear interaction with management and staff, and resolution of customer issues promptly and professionally using company-developed service methods. Physical demands are an essential consideration in this role, requiring ability to perform activities such as reaching, bending, standing, lifting objects up to 75 pounds with assistance, climbing, and pushing or pulling. The work environment includes exposure to heat, burn hazards, wet surfaces, and cleaning chemicals, demanding diligence and adherence to safety protocols. The Shift Leader must be comfortable with technology platforms including POS systems like SBO.net and company communication tools such as WKSConnect and WeLearn. Flexibility in working schedules, including weekends and holidays, and readiness to work at various store locations within the district are important aspects of the job. This position offers an opportunity to build a rewarding career within a supportive and dynamic company known for valuing its employees and providing benefits such as 401(k) matching, health, dental and vision insurance, employee discounts, and flexible scheduling. WKS Restaurant Group is also an Equal Opportunity Employer, committed to creating an inclusive workplace for all employees. The Shift Leader role is ideal for those with supervisory experience in restaurant or hospitality settings, strong leadership capabilities, and a passion for delivering exceptional customer service in a fast-paced environment.

• Minimum of 2 years of supervisory experience in a restaurant setting
• Must be at least 18 years of age
• High school diploma or equivalent, some college coursework preferred
• Excellent leadership and communication skills
• Strong problem-solving and decision-making skills
• Ability to work in a fast-paced, dynamic environment
• Ability to multitask and prioritize effectively
• Knowledge of health and safety regulations as required by Wendy's International, WKS, and applicable local and state laws
• ServSafe certification required
• Proficiency with cash handling, smart safe, and POS systems (SBO.net)
• Comfortable with email and company technology platforms (WKSConnect, WeLearn, etc.)
• Ability to work flexible schedules including weekends and holidays
• Access to reliable transportation to report to scheduled shifts, trainings, and meetings
• Willingness to work at nearby store locations within the district as needed, based on business demands