Just Posted Opening:General Manager(Fort Worth,TX,USA) | Hiring

LEGOLAND Discovery Center Dallas, located in Grapevine, is a premier indoor family attraction that offers interactive and immersive experiences centered around the world-famous LEGO brand. As part of the global LEGOLAND franchise, this center combines creativity, education, and entertainment to provide visitors with memorable adventures suitable for children, families, and LEGO enthusiasts of all ages. The venue features various attractions such as themed rides, building workshops, 4D cinemas, and miniature LEGO exhibits that capture the imagination and inspire creativity. With a strong community presence and dedication to delivering high-quality, safe, and enjoyable experiences, LEGOLAND Discovery Center Dallas stands out as a popular destination in the region. The General Manager role at LEGOLAND Discovery Center Dallas is a critical leadership position tasked with steering the attraction to meet both short-term and long-term business objectives, including financial goals and guest satisfaction benchmarks. This full-time position offers an annual salary ranging from USD $80,000 to $90,000, reflecting the seniority and responsibility of the role. The General Manager will oversee all aspects of operations, ensuring the highest standards in guest experience are consistently met while driving profitability through strategic planning and operational excellence. A key element of the role involves championing a guest-first culture by utilizing data insights to enhance visitor experiences continuously. The General Manager is expected to lead marketing initiatives that effectively segment and target diverse audiences, expanding market reach and identifying new growth opportunities. Additionally, this leader will serve as the visible brand ambassador, promoting company values and fostering a vibrant team culture based on high performance, diversity, equity, inclusion, and wellbeing. Financial stewardship is critical, with responsibilities including managing EBITDA, profit and loss accounts, ROI, and implementing cost control measures. The General Manager will optimize revenue generation strategies such as Revenue Per Capita and channel yields, while also overseeing capital projects ensuring they are delivered on schedule, within budget, and meet investment returns. As a steward of talent development, the role emphasizes building diverse and customer-centric teams, developing future leaders, and managing human resource processes related to succession planning and compliance. Operational excellence extends to maintaining a safe and low-risk environment, achieving staffing efficiency, and consistently enforcing policies in partnership with HR. The General Manager also acts as a community liaison by cultivating external partnerships with nonprofits, local businesses, and authorities. Using customer insights and analytics, this role drives informed strategic decisions and adapts quickly to evolving market dynamics. Furthermore, the General Manager promotes open communication, safety, collaboration, and corporate social responsibility aligned with the brand's integrity within the local community. This is a dynamic and impactful leadership opportunity for an experienced professional passionate about delivering exceptional guest experiences and sustainable business growth in a fast-paced entertainment environment.

• Bachelor’s degree in business, management, or marketing (preferred)
• Minimum 3 years of experience at a manager level in a high visitor volume environment
• Proven track record of delivering EBITDA targets for at least 2 years
• Experience working with children and families (preferred)
• Strong leadership skills
• Business acumen
• Operational mindset
• Financial analytical skills
• Creative thinking
• Charismatic leadership
• Adaptability
• Resilience
• Confidence
• Excellent communication skills
• Relationship-building skills
• Negotiation skills
• Self-awareness
• Empathy
• Commitment to team collaboration
• Passion for guest service
• Ability to work in fast-paced environments