Join Urban Air Adventure Parks in Chattanooga,TN,USA as a Cafe FOH/BOH

Urban Air Adventure Parks is the leading indoor adventure park operator in the world, headquartered in Dallas, Texas. Known for pioneering the adventure park concept, Urban Air offers an exhilarating environment filled with trampoline parks, climbing walls, obstacle courses, and various other fun-filled attractions that appeal to kids and families alike. The company’s mission is to inspire children to have fun, challenge themselves, and achieve new heights both physically and mentally. With its dynamic, family-friendly atmosphere and focus on health, fitness, and entertainment, Urban Air has created an engaging destination for guests seeking active recreation and memorable experiences. As the market leader in location-based entertainment, the company continues to expand its footprint across the country, providing numerous job opportunities within its vibrant facilities. Urban Air is currently seeking motivated and energetic Café Team Members for its Urban Air Café located at the Chattanooga park. This role is essential for maintaining excellent guest service standards while ensuring efficient food and beverage service. The Café Team Member contributes to the overall guest experience by working in the kitchen and service areas, managing food preparation, handling orders, and operating the cash register. This position demands individuals who can thrive in a fast-paced environment, maintaining a sense of urgency without sacrificing the quality of customer engagement. Successful candidates will demonstrate superior guest relations skills, a positive attitude, and the ability to work collaboratively with the team. The job involves multitasking - ranging from maintaining stock levels, food safety compliance, to managing queues and upselling menu items to maximize profits. Urban Air values team members who can uphold high personal and professional standards, deliver an outstanding customer experience, and support a clean and organized working area. This is a hands-on role where team members will measure, assemble, cook, and store food items according to established health and safety regulations, including proper temperature controls and stock rotation. The position offers a great opportunity for individuals who enjoy working with people and thrive in a fast-moving environment. Urban Air Adventure Parks is an equal opportunity employer committed to diversity and inclusion, providing a welcoming workplace for all employees. The Café Team Member role typically involves working varied shifts including days, nights, and weekends. Physical activity is a requirement, as team members will be expected to stand for extended periods, work under pressure, and occasionally lift items up to 30 pounds. This role is ideal for individuals seeking to gain experience in the hospitality and entertainment industry within a reputable and growing company.

• have a friendly and engaging personality and is a good written and verbal communicator
• able to work under pressure
• comfortable working with members of the public
• able to initiate conversations and provide a sincere welcome
• enjoy providing good service
• willingness to learn
• take instruction and work under own initiative
• support other team members and able to multitask
• an effective, well-organized and efficient team player with a strong sense of discipline and urgency
• holds oneself accountable for high personal standards of conduct and professionalism
• work days, nights, and/or weekends as required
• work in a noisy, fast-paced environment with distracting conditions
• move about facility and stand for long periods of time
• lift and carry up to 30 lbs