Join Hooters Of America,LLC in Knoxville,TN,USA as a Hospitality

Hooters is a renowned restaurant chain dedicated to the mission of "Make People Happy." Established as a fun and lively dining destination, Hooters combines great food, friendly service, and a welcoming atmosphere to deliver an exceptional guest experience. Known for its classic American cuisine, the restaurant emphasizes hospitality and guest satisfaction, providing a memorable environment where people can enjoy quality meals alongside engaging and attentive service staff. The Hospitality Service Support position at Hooters plays a crucial role in maintaining the high standards and vibrant energy of the restaurant. This role is not limited to a singular task but offers a unique opportunity for cross-training in three key areas: Hosting, To-Go service, and general Staff duties. This versatility ensures that employees develop a broad skill set, allowing them to contribute to various facets of the restaurant's operations effectively. In the Host role, the individual is the first point of contact for guests, responsible for greeting customers immediately upon their arrival with a warm, personal, and energetic welcome. The Host ensures guests are seated efficiently and comfortably, accommodating specific needs such as families with children, large parties, or business groups. By managing the seating flow strategically, the Host helps balance the workload of serving staff, ensuring each guest receives attentive service. The Host is also knowledgeable about menu items and promotions to assist guests effectively and may be tasked with selling merchandise. The To-Go role focuses on managing takeout orders received via phone, delivery apps, online platforms, and walk-ins. This role requires precision in order taking, ensuring accuracy, timely preparation, and packaging of orders while providing friendly service. Responsibilities include suggestive selling to enhance guest satisfaction and sales, handling payments, and staying informed about menu updates and specials to address customer inquiries confidently. In the Staff role, the Hospitality Service Support team member maintains cleanliness and sanitation across various restaurant areas, including the parking lot, front of house, restrooms, and possibly the bar area. This position is key in shaping the customer’s impression of the restaurant’s ambiance and the professionalism of the team. Tasks include restocking wait stations, assisting in food running, and prioritizing multiple duties to keep the restaurant running smoothly. This role demands a commitment to Hooters' core company values: Show You Care, Elevate the Spirit, Respect Everyone, Value Feedback, and Exceed Expectations. Employees are expected to embody these principles in every aspect of their work, ensuring that the Hooters experience remains consistent and exceptional for all guests. Overall, this position is ideal for individuals who thrive in fast-paced environments, enjoy dynamic and interactive work, and are eager to develop a diverse range of skills within the hospitality industry. The role emphasizes not only operational efficiency and guest service excellence but also personal growth, teamwork, and adaptability. Candidates will be joining a vibrant team dedicated to making every guest visit enjoyable and memorable, with a strong emphasis on respect, professionalism, and enthusiasm.

• Must be 17 or 18 years of age or older
• Valid ServSafe alcohol certification if involved in alcoholic beverage service
• Must complete any legally required certifications prior to starting work
• Ability to communicate clearly
• Ability to work well with others
• Ability to multi-task in a fast-paced environment
• Basic mathematical computation skills
• Knowledge of sanitation procedures and MSDS
• Ability to maintain professionalism at all times