Join Baptist Memorial Health Care Corporation in Memphis,TN,USA as a
Posted on October 24, 2025
Role Based in Memphis, TN, USA
Position: Representative-customer Service - Apply Now! (Based in Memphis, TN, USA) Company: Baptist Memorial Health Care Corporation Worksite: Memphis, TN, USA, TN
Compensation: $17-$22/Hour (approx. $40.6k/Year) Benefits: Eligible team members receive standard benefits. Stable workload with modern tooling and processes.
What You'll Do
Core objectives involve your professional skills in a dynamic.
- This Memphis, TN, USA-based role is an excellent opportunity for professionals skilled in relevant skills.
- Our Baptist Memorial Health Care Corporation team in Memphis, TN, USA, TN is growing.
- Benefit from working in Memphis, TN, USA, a key hub for the a dynamic industry.
This position is with a reputable hospital known for delivering excellent patient care and fostering a safe and welcoming environment for all patients, visitors, and staff. The hospital is committed to upholding high standards of customer service and operational efficiency to ensure a positive experience for everyone who walks through its doors. As a hospital concierge, the individual will play a crucial role in supporting the safety and security services, acting as a frontline representative and providing assistance as needed. This employment opportunity is designed to appeal to those passionate about healthcare support services and working in dynamic, patient-centric environments. The role is essential in maintaining smooth communication channels and ensuring that guest services operate effectively.
The hospital concierge serves as the primary contact for all telephone inquiries and walk-up requests within their designated area. This includes greeting customers warmly using effective customer service techniques that promote a positive image of the organization. The concierge supports guest services by facilitating transportation for guests, maintaining the stock of wheelchairs in the lobby, and addressing complaints or questions by directing them to the appropriate personnel. The position also involves monitoring services and supplies for accuracy and effectiveness while maintaining detailed reports and departmental documentation. Additional responsibilities include assisting with the orientation of new volunteers and completing assigned goals to contribute to the hospital’s overall service excellence. This role requires a commitment to excellent communication, organizational skills, and the ability to work as part of a team to enhance the patient and visitor experience consistently. It offers an exciting chance to be part of a healthcare environment dedicated to safety, accessibility, and compassionate service, with opportunities for growth and development within the organization.
- Minimum 1 year general office, customer service or experience in a health care setting
- High school diploma or equivalent
- Ability to communicate clearly and effectively
- Basic computer literacy
- Excellent customer service skills