Itinerary Designer - Apply Now!

Settled more than 150 years ago by Bishop Jean Baptiste Lamy, this iconic Santa Fe landmark is deeply rooted in history and culture. Known for its distinctive Southwestern heritage, the location has undergone a sensitive restoration aimed at preserving its unique character for future generations. Guests visiting this landmark can immerse themselves in a rich and vibrant culture that celebrates discovery and expression through various avenues such as nature-driven adventures, visual arts, ancient healing traditions, culinary arts, and the art of gathering. The establishment offers guests a truly immersive experience that highlights the soul of the locale and brings to life the authentic spirit of the Southwest. The role of the Itinerary Designer is an exciting and creative position that centers on crafting personalized travel journeys for guests seeking luxury and adventure. As an Itinerary Designer, you will embark on a creative adventure where your passion for travel and meticulous attention to detail will help shape unforgettable experiences for visitors. This unique role requires a blend of creativity and logistical expertise, as well as an intimate knowledge of local destinations, cultural experiences, and recreational activities. Your responsibility will be to serve as the architect of tailored travel plans that transform guest preferences and travel dreams into seamless and extraordinary realities. The role emphasizes collaboration with guests to understand their visit preferences, interests, and budgets, ensuring that every itinerary is perfectly aligned with their expectations. You will stay informed about a wide range of local destinations, including cultural landmarks, historical sites, and recreational opportunities, enabling you to design captivating and well-informed itineraries. Coordination of transportation, accommodations, activities, and other travel logistics will be a key part of your duties to guarantee comprehensive and seamless travel experiences. Managing guests' travel budgets effectively and providing options that align with their preferences will be essential to creating satisfaction and ensuring a luxurious and enjoyable visit. Additionally, your role includes creating visually appealing and detailed itineraries that include all pertinent information such as reservations, contact details, and essential travel documents. Clear and effective communication with clients will be vital to maintaining satisfaction and managing expectations throughout the planning process. This position is part of the Auberge Resorts Collection, a prestigious portfolio of extraordinary hotels, resorts, residences, and private clubs known for their crafted approach to luxury. Each property within the Collection offers unique experiences that bring the soul of their locales to life through captivating design, exceptional cuisine, world-class spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge Resorts provides guests with opportunities to create unforgettable stories in some of the most desirable destinations globally. Joining this team means becoming part of a brand committed to excellence and exceptional guest experiences, where your expertise as an Itinerary Designer will contribute to maintaining and elevating the high standards of the Auberge Resorts Collection.

• Minimum two years of experience as a trip designer, concierge, or guest services agent specializing in luxury adventure travel
• excellent service, etiquette, and protocol skills
• knowledge of local area attractions and geography
• strong communication skills
• ability to tailor experiences to guest preferences and budgets