Indianapolis,IN,USA-based Airline at Frontier Airlines | Hiring

John Boner Neighborhood Centers (JBNC) is a vital community organization based in Indianapolis, IN, dedicated to fostering a welcoming and supportive environment for neighbors across diverse backgrounds. Established as a cornerstone for community engagement and empowerment, the Center has built its reputation on inclusivity, collaboration, and providing essential resources and programs aimed at enhancing the quality of life for residents. JBNC operates as a hub where individuals and families can connect with services, educational opportunities, and each other, promoting social cohesion and personal growth. The organization’s commitment to creating a positive impact extends through various community-focused programs, making it a trusted entity in the Indianapolis area. At JBNC, the Front Desk Receptionist position is a pivotal role that embodies the warmth and inclusiveness that defines the Center. As the first point of contact for visitors, this role demands a friendly, organized, and empathetic individual who can create a positive atmosphere from the moment neighbors walk through the doors. The Front Desk Receptionist is instrumental in managing daily operations by connecting visitors with programs, supporting internal communication among staff, and maintaining an orderly, welcoming lobby environment. This position is especially critical as JBNC enters a new phase of enhanced organization and collaboration, seeking someone who can bring structure, positivity, and genuine care to the front desk experience. The job offers an hourly wage of $18, with a schedule of Monday through Friday, from either 8:00 am to 5:00 pm or 9:00 am to 6:00 pm, and occasional evenings or weekends as needed. The role is in-person, fostering a collaborative and community-focused atmosphere. The Front Desk Receptionist undertakes varied responsibilities that make each day unique: greeting neighbors for appointments, assisting with administrative tasks like faxing, guiding individuals through enrollment processes for community programs, and ensuring the lobby and resource rooms are well-organized and stocked with up-to-date materials. Moreover, this role involves active communication with program staff to stay informed about upcoming events and resources, ensuring proactive dissemination of information to those in need. A significant aspect of the job is the ability to handle challenging situations with calm confidence and empathy, de-escalating tensions and maintaining a positive interaction environment. The Front Desk Receptionist at JBNC is more than a receptionist; they are a cornerstone of community engagement, teamwork, and frontline support, integral to the mission of helping every neighbor feel seen, supported, and respected. This role suits individuals who thrive in dynamic, fast-paced settings and who are passionate about making a meaningful contribution through customer service and community building.

• high school diploma or equivalent
• prior experience in customer service or front desk roles
• ability to handle multiple tasks in a fast-paced environment
• proficiency in Microsoft Office applications and digital communication platforms
• excellent verbal and written communication skills
• dependable and punctual
• friendly and professional demeanor