In Room Dining Order Taker - Join Us Now!

Four Seasons is a globally renowned luxury hospitality company that prides itself on delivering exceptional guest experiences through a commitment to genuine care and impeccable service. Powered by a diverse team of dedicated individuals, Four Seasons continuously strives to push the boundaries of hospitality excellence. The company's culture is founded upon mutual respect, continuous personal and professional growth, and fostering meaningful connections both among team members and with guests. With locations worldwide, Four Seasons represents the pinnacle of luxury in the hotel industry, offering sophisticated environments, personalized service, and memorable experiences that leave lasting impressions. The organization believes strongly that its world-class employee experience directly translates to the outstanding service its guests receive, nurturing a welcoming atmosphere where every encounter is treated with heart and attention to detail. Four Seasons Hotel Silicon Valley serves as a contemporary business hub that seamlessly combines innovative hospitality with the dynamic spirit of Silicon Valley. Nestled in the heart of the technology capital, the hotel offers a unique connection to the region's tech heritage alongside vibrant sports, music, and cultural venues. This hotel is distinguished by its inventive approach to service, creative event programming, seasonal pop-ups, and refined culinary craftsmanship. Guests enjoy an urban retreat that perfectly balances modern sophistication with local artistry and adventurous experiences. Currently, Four Seasons Hotel Silicon Valley is seeking an In Room Dining Order Taker to join its esteemed Food & Beverage team. This role is pivotal in ensuring a seamless dining experience for guests by efficiently handling in-room dining orders and maintaining communication between guests, service staff, and kitchen operations. Reporting to food and beverage management, the In Room Dining Order Taker manages orders with accuracy, coordinates supplies, assists with daily operational duties, and upholds the hotel’s high standards of luxury and service. The position requires someone knowledgeable about all dining outlets, menu offerings, and operational hours to deliver detailed information and exceptional service to guests. The ideal candidate will demonstrate strong communication skills, attention to detail, and a commitment to maintaining cleanliness and organization within their operational areas. Responsibilities include order taking, assisting with amenity packages, documenting changes, supporting team members during closing procedures, and upholding Four Seasons’ renowned In Room Dining service standards. This is an excellent opportunity to join a prestigious hospitality brand and be part of a cohesive team that values professional development, inclusivity, and global career potential. The position offers a competitive hourly wage of $25.74, access to comprehensive medical, dental, and vision benefits, a 401k matching program, paid holiday and sick leave, employee meals prepared by the culinary team, and complimentary stays at Four Seasons properties worldwide subject to availability. Four Seasons encourages applicants from diverse backgrounds and is proud to be an Equal Opportunity and Affirmative Action employer.

• Excellent written and verbal communication skills in English
• open schedule required including weekends, holidays, days and/or night
• experience working in Food & Beverage establishment in a hotel setting is preferred
• must provide proof of work authorization eligibility to be employed in the United States of America