Immediate Start:Airport in Pittsburgh,PA,USA | Hiring

Heartland Restaurant Group (HRG) is a prominent franchisee operating Dunkin' restaurants across Pittsburgh, Western Pennsylvania, Southeastern Ohio, and Northeastern West Virginia. With a workforce of over 1900 team members working in 79 locations, HRG is recognized as one of the largest and fastest-growing restaurant management groups in the region. Over the past 17 years, HRG has established itself as a top workplace, fostering a culture that prioritizes employee well-being, fun, flexibility, and fulfillment. The company's dedication to an employee-first philosophy is reflected in its supportive team environment and numerous opportunities for career growth. This job listing is for a Restaurant General Manager position within HRG. The role offers an attractive total compensation package ranging from $65,000 to $80,000 annually, with additional unique incentives such as an auto incentive program – HRG pays for your new car. The position mandates a minimum of two years' experience as a restaurant general manager, underscoring the premium placed on seasoned leadership. The General Manager position at HRG is a critical role entrusted with overseeing comprehensive restaurant operations, assuring alignment with Dunkin's brand standards, franchise policies, and applicable legal requirements. The chosen candidate will lead a single restaurant location, ensuring both exceptional guest experiences and profitable growth. As a General Manager, candidates will enjoy a diverse role that balances operational excellence, people leadership, and community involvement. The GM is responsible for managing daily operational activities including cash handling, inventory control, and adherence to opening and closing procedures. A major focus of this position is to cultivate a welcoming guest environment through outstanding customer service and employee engagement. Leadership is exercised by setting a strong example in professionalism, work ethic, and commitment to the company's core values. The role also involves talent management including recruiting, hiring, training, and supervising team members such as shift leaders, supervisors, and crew members. Creating a positive workplace is paramount, using teamwork, coaching, constructive feedback, and conflict resolution to build cohesive teams. Training program implementation is critical for fostering team development and achieving high performance. The General Manager will also manage critical compliance areas such as health, safety, food handling, and sanitation protocols. Further responsibilities include monitoring financial health by managing labor, food costs, and inventory to optimize profitability. The GM will address guest feedback proactively to improve service quality and explore growth opportunities by keeping abreast of industry trends and competitor activity. Community engagement is a valued part of the role, with the GM expected to build local partnerships and participate in community initiatives and sporting events. This position demands effective communication of restaurant goals, performance metrics, and priorities to the team, along with managing vendor orders and executing new product rollouts including training and marketing efforts. Additionally, collaboration with Dunkin' and Inspire Brands Field Operations teams supports operational consistency and excellence. HRG General Managers enjoy comprehensive benefits including competitive bonuses, paid time off, affordable healthcare coverage, 401K match, and a supportive Employee Assistance Program. They are also offered career advancement potential beyond single-unit management, reinforcing HRG's commitment to continually fostering talent and internal growth. Overall, this role offers an unparalleled opportunity for experienced restaurant managers to lead in a dynamic, respected environment with a strong culture, robust rewards, and clear professional development pathways.

• Minimum two years of general manager experience in retail, restaurant or hospitality
• Valid driver's license and reliable transportation
• Proficient in basic computer, math and financial management
• Fluent in spoken and written English
• Open availability seven days a week
• Ability to work a minimum of 50 hours per week
• Willingness to be on-call 24/7 except during approved paid time off