Immediate Opening in Norman,OK,USA for a Pei Wei Restaurant Shift

Pei Wei is a fast-casual Asian kitchen restaurant known for its fresh and flavorful menu offerings inspired by traditional Asian cuisine. Established with a mission to provide guests with high-quality meals in an inviting atmosphere, Pei Wei operates numerous locations with a strong commitment to guest satisfaction, employee development, and operational excellence. The company prides itself on fostering a positive work environment where team members are empowered to grow and contribute to the overall success of the restaurant. By combining talented culinary staff with attentive front-of-house teams, Pei Wei ensures that each guest enjoys a memorable dining experience. The company emphasizes safety, health, and quality standards, making it a preferred choice for both employees and patrons alike. The Shift Leader position at Pei Wei is a critical role that supports the Management team to ensure smooth operations during shifts and high-quality guest service. Shift Leaders are integral to the restaurant’s success and are responsible for leading by example, coaching team members, and managing various operational tasks. This role requires a thorough understanding of both front-of-house and kitchen functions, including culinary preparation, guest interactions, and back-office systems. Shift Leaders must be certified or trained in culinary and front-end operations, capable of performing daily duties, and verifying team members' adherence to company policies. Beyond operational skills, effective communication is essential as Shift Leaders interact with Team Members, General Managers, and Regional Support Offices to maintain seamless restaurant performance. The role involves managing safety and health procedures, cash handling, scheduling, reporting, and inventory management. Shift Leaders are expected to step into the lead role when management is not present, ensuring that the team stays motivated and aligned with Pei Wei’s standards of behavior, dress, and guest service. The position also plays a vital part in training and onboarding new team members, guiding them to adopt the company’s values and procedures from day one. Shift Leaders are expected to handle guest relations skillfully, swiftly managing and escalating any issues to maintain an excellent customer experience. The role demands a self-motivated, action-oriented individual who thrives in a fast-paced environment and is committed to both personal and team success. Working conditions require physical stamina, including standing, walking, bending, and lifting up to 30 lbs during shifts that may last four to ten hours. This versatile position offers an excellent opportunity for individuals looking to advance their leadership skills in the restaurant industry. Pei Wei provides a supportive environment that fosters growth, encourages continuous learning, and rewards dedication with opportunities to take on increasing responsibilities. Join Pei Wei as a Shift Leader and become a pivotal part of a team that prides itself on quality, integrity, and guest satisfaction, all while developing valuable skills for a career in hospitality management.

• High school diploma or equivalent preferred
• Six months shift lead experience for external candidates
• Four months Pei Wei experience for internal candidates
• Ability to stand and walk for four to ten hours per shift
• Ability to reach, bend, balance, and lift up to 30 lbs repeatedly
• Ability to hear with 100 percent accuracy with correction
• Ability to see at 20/20 vision with correction