Hyatt Hotels Corporation Needs Wellness Concierge-Apply Now! in San

Hyatt is a global hospitality company renowned for its commitment to exceptional guest experiences, offering luxury accommodations, dining, and wellness services across its extensive portfolio of hotels and resorts worldwide. Known for its emphasis on personalized service, Hyatt invests in cultivating a team of associates who prioritize guest satisfaction through attentive, caring, and efficient service. The company fosters a culture of inclusivity, respect, and professionalism, attracting individuals passionate about hospitality and wellness. The Wellness Concierge role at Hyatt plays a pivotal role in enhancing guests' spa experiences, making it central to the hotel's wellness offerings. This position is designed for individuals with a background in spa reception, ideally within a hotel or resort setting, who are enthusiastic about promoting relaxation and well-being. The Wellness Concierge is responsible for scheduling spa treatments, managing guest registrations, processing payments, and making personalized recommendations for spa products and services. Serving as the final point of contact for guests seeking an indigenous spa experience, the Wellness Concierge ensures every interaction contributes to a peaceful and rejuvenating atmosphere. This role requires excellent communication skills, a customer-focused mindset, and the ability to thrive in a dynamic, fast-paced environment. Weekend availability is essential, reflecting the hospitality industry's demand for flexible scheduling. With a Wellness Concierge position at Hyatt, associates are empowered to make a tangible difference in guests' wellness journeys, supported by Hyatt’s dedication to professional development and career growth within the hospitality industry. The company's innovative approach includes unique experiences such as a Virtual Reality program, allowing prospective employees to glimpse a day in the life at a full-service hotel, showcasing the dynamic and rewarding nature of hospitality roles at Hyatt.

• Spa reception experience in a spa resort or hotel spa
• Refined verbal and written communication skills
• Weekend availability
• Ability to satisfy guest needs in a fast-paced environment
• Must be able to work weekends
• Must have a desire to provide excellent guest service