Huntsville,AL,USA-based Aviation at Alaska Airlines | Hiring

Urban Air Adventure Parks is the preeminent indoor adventure park and the market leader in location-based entertainment. Founded and headquartered in Dallas, Urban Air pioneered the concept of indoor adventure parks and remains the largest operator in the world. The company’s mission centers on helping kids have fun while encouraging them to aim higher and accomplish feats they never thought possible. Urban Air has earned its reputation by delivering thrilling and innovative attractions, creating safe and engaging environments, and fostering a culture that prioritizes exceptional guest experiences and employee development. Urban Air Huntsville is part of this dynamic entertainment company, offering a variety of attractions that combine physical activity, fun, and social interaction in a safe and welcoming environment. The facility is designed to cater to families, groups, and individuals seeking memorable adventures in a clean, secure setting. The team at Urban Air is committed to maintaining a Culture of Activating Awesome, where employees are motivated, accountable, and empowered to deliver excellence every day. As an equal opportunity employer, Urban Air Huntsville promotes diversity, inclusion, and fairness in all aspects of employment. The Assistant General Manager role at Urban Air Huntsville is a pivotal leadership position focused on driving operational success through effective team management and strategic execution. This role holds significant responsibility in motivating staff, fostering accountability, and ensuring the highest standards of customer service. The Assistant General Manager plays a critical role in orchestrating the daily operations across multiple business facets including entertainment, food and beverage, attractions, and property inspections to deliver a seamless, exciting guest experience. This leadership position requires a hands-on approach to supervising and supporting the team, with an emphasis on hiring, staff retention, coaching, discipline, and training program execution. A key aspect of the role involves creating schedules that balance staffing levels with customer needs, maximizing productivity, and ensuring that all team members contribute positively to the park’s atmosphere. Additionally, the Assistant General Manager is entrusted with managing inventory, controlling expenses, and maintaining a safe, clean, and secure environment for guests and staff alike. Urban Air expects its Assistant General Manager to be a true brand ambassador and culture champion, upholding professional conduct and grooming standards while inspiring colleagues through energetic and motivational leadership. The role demands strong communication skills, adaptability, enthusiasm for the business, and the ability to build effective relationships with employees, management, and vendors. Candidates must be ready to work flexible hours including weekends, evenings, and holidays, embracing the fast-paced and sometimes noisy environment inherent to the entertainment industry. In summary, the Assistant General Manager at Urban Air Huntsville will be instrumental in executing business strategies, leading a high-performing team, and sustaining an exceptional guest experience that aligns with the company’s values and operational standards. This role offers an exciting opportunity for a motivated professional with hospitality management experience to influence the success of one of the leading adventure parks in the nation while contributing to a vibrant and supportive workplace culture.

• work days, nights, and/or weekends as required
• work in noisy, fast-paced environment with distracting conditions
• move about facility and stand for long periods of time
• read and write handwritten notes
• lift and carry up to 30 pounds
• must have regular and predictable attendance