Hudson,NY,USA Career:Patient Service/front Desk Coordinator-Quick

MyEyeDr. is a leading healthcare company specializing in full-service vision care with a unique retail experience. Known for its commitment to providing an exceptional and personalized experience, MyEyeDr. connects trusted community doctors and knowledgeable teams to offer comprehensive eye care and a diverse selection of stylish eyewear that suits the varying needs of patients. As a high-growth organization, MyEyeDr. is dedicated to making healthcare accessible by accepting all insurance plans and prioritizing patient satisfaction and care quality. The company fosters an inclusive, fun, and collaborative environment where professionals can build meaningful careers while making a positive impact on the lives of others. The Patient Service Coordinator role at MyEyeDr. offers an exciting opportunity to begin or advance a career in healthcare. This key position is responsible for managing the front desk operations, ensuring a seamless, personalized check-in and check-out experience for patients. While no prior optical experience is necessary, the company provides comprehensive training and resources to equip employees with the knowledge and skills to excel in this position. Reporting to the Office General Manager, the Patient Service Coordinator works closely with doctors, office staff, and patients to maintain efficient appointment scheduling, verify insurance coverage, and facilitate exceptional patient interactions. This role requires flexibility to work some evenings and weekends as needed. Competitive hourly wages for this role range from $16.00 to $21.00, depending on experience, with compliance to all state and local wage laws. This position offers a meaningful career path with opportunities for growth and development through specialized training programs, potential bonuses, and commissions tied to performance. Beyond the immediate job responsibilities, employees gain access to a comprehensive benefits package that includes medical and dental coverage, tax-free savings plans, life insurance, vision coverage, associate discounts on products, a 401K plan with competitive matching, and paid time off from day one. MyEyeDr. values collaboration, professionalism, and a patient-centric approach, seeking candidates who are organized, adaptable, friendly, and able to multitask in a fast-paced environment. Strong communication skills and a problem-solving mindset are essential for success in this role. By joining MyEyeDr., Patient Service Coordinators contribute directly to enhancing the patient experience and supporting the company’s mission to help people see, look, and be their best. As an equal opportunity employer, MyEyeDr. ensures a respectful and diverse workforce, offering equal consideration to all qualified applicants regardless of background or protected characteristics.

• experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
• organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff
• flexible, nimble and agile mindset with the ability to wear multiple hats
• friendly, caring, and patient-centric person who thrives in a fast-paced environment
• team player who is willing to collaborate to provide the best patient experience
• computer savvy with excellent oral and written communication skills
• professional attitude and ability to problem solve and respond to patient service requests