Housekeeping Supervisor - $22.5 to $23.5 per HOUR

Highgate Hotels is a premier real estate investment and hospitality management company widely recognized as an innovator in the hospitality industry. Established as the dominant player in U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, Highgate has expanded its presence rapidly into Europe, Latin America, and the Caribbean. With a portfolio of global properties valued at over $20 billion and generating more than $5 billion in cumulative revenues, Highgate is a leader in managing and developing high-value hospitality assets. The company is known for guiding properties through all phases of the hospitality property cycle, from initial planning and development to recapitalization and disposition. Highgate combines its creative approach with industry-leading proprietary revenue management tools that predict changing market dynamics and optimize asset performance and value. The executive leadership team comprises some of the most experienced hotel management professionals, making Highgate a trusted partner for top ownership groups and major hotel brands. The company also maintains corporate offices in London, New York, Dallas, and Seattle, reflecting its global footprint and influence within the hospitality sector. The role available is for a Housekeeping Supervisor at Residence Inn Tukwila, located at 16201 W. Valley Hwy, Tukwila, WA. The Housekeeping Supervisor is a pivotal position responsible for administering and coordinating housekeeping functions within assigned sections of the hotel. This role includes overseeing Room Attendant performance to ensure that cleanliness and productivity standards meet the hotel’s high expectations. In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, the Supervisor assumes their duties, including inspecting VIP rooms and reporting their status to the Front Office. The Supervisor ensures the cleanliness and organization of housekeeping equipment and areas, such as carts, linen closets, control closets, stairways, and landings. They maintain key control, handle lost and found items, and ensure timely recordkeeping of daily assignments. Part of the Supervisor’s responsibilities also includes monitoring daily assignments to ensure that every Room Attendant and House Attendant has a work assignment, maintaining communication with other departments through active use of a pager or radio, and reporting on out-of-order room statuses. This position involves initiating and following up on work orders for maintenance and repairs, assisting with staff training, and potentially performing cleaning tasks as business needs dictate. The role also encompasses managing biannual cleaning projects and maintaining a standard of overall guest satisfaction. The position is an hourly compensated role, demanding individuals who are detail-oriented, communicative, and capable of multitasking in a dynamic hospitality environment. It offers a rewarding opportunity to contribute to a renowned hospitality management company with a global presence and robust growth trajectory.

• High school diploma or equivalent
• At least two to three years of progressive experience in a hotel or related field preferred
• Previous supervisory responsibility preferred
• Ability to stand during entire shift
• Effective verbal and written communication skills with all levels of employees and guests in a courteous and service-oriented manner