Housekeeping Manager - $40000 to $45000 per YEAR

Highgate Hotels is a leading real estate investment and hospitality management company with a distinguished reputation for innovation and excellence in the hospitality industry. Established as a dominant player in the United States' gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, Highgate is rapidly expanding its footprint internationally across Europe, Latin America, and the Caribbean. The portfolio under Highgate’s expertise encompasses an aggregate asset value exceeding 20 billion USD while generating over 5 billion USD in cumulative revenues annually. The company offers comprehensive industry knowledge and guidance in every stage of the hospitality property lifecycle, ranging from strategic planning and development through to recapitalization and disposition. Highgate is known not only for its operational expertise but also for its creativity and capacity to devise tailored hotel brands and deploy proprietary revenue management technologies, designed to anticipate market shifts and maximize asset value. The corporate leadership comprises some of the industry's most experienced professionals, making Highgate a trusted collaborator for major ownership groups and internationally recognized hotel brands. The company maintains corporate offices in London, New York, Dallas, and Seattle, providing a multi-regional presence and a broad perspective on the hospitality market. The role available at Highgate Hotels is that of a Housekeeping Manager, located at the Fairfield Inn Deptford in Deptford, New Jersey. This is a yearly salaried position with substantial responsibilities centered around ensuring the flawless operation of the Housekeeping Department. The Housekeeping Manager is charged with upholding an environment that is clean, safe, and welcoming, thus enhancing guest satisfaction throughout their stay. This role combines operational management, staff leadership, and service excellence, all pivotal for maintaining Highgate’s upscale brand standards. The manager leads and motivates housekeeping personnel, ensures compliance with Hansgate's Standard Operating Procedures (SOPs), and guarantees that all guest requests and issues are addressed promptly and courteously. Key responsibilities include managing cleaning programs, controlling housekeeping equipment and supply inventory, conducting daily room inspections and VIP room preparations, and overseeing safety and privacy protocols. The Housekeeping Manager also participates in recruitment, staff training, scheduling, payroll verification, and inventory management to ensure efficient department operations and cost control. Effective communication and collaboration with other hotel departments are essential, as is the ability to respond swiftly to emergencies or guest concerns. The position demands someone who is attentive, friendly, helpful, and courteous at all times, reflecting Highgate's commitment to exceptional guest service. The Housekeeping Manager plays a vital role in fostering a positive work environment, promoting employee morale, and contributing to the overall success and reputation of the hotel.

• High school diploma or equivalent
• Minimum 2 years hotel or related experience with supervisory responsibilities
• Proficiency in computer programs including Windows and MS Office
• Ability to lift and carry weight up to 50 pounds
• Excellent communication skills
• Ability to manage multiple tasks efficiently
• Willingness to work flexible hours including long shifts
• Commitment to company policies and standards
• Ability to maintain professional appearance
• Strong problem-solving skills
• Must attend all required training sessions
• Ability to participate in management coverage
• Consistent punctuality and attendance
• Effective teamwork and communication
• Ability to prioritize workload effectively