Housekeeping Attendant - Join Us Now!

The Bay Club Company (TBCC) is a distinguished organization renowned for its commitment to excellence and exceptional member services within the hospitality and club management industry. As a leading provider of premier club experiences, TBCC operates a variety of exclusive private clubs that offer a mix of recreational, fitness, and social amenities tailored to meet and exceed the expectations of its diverse membership base. The company prides itself on fostering a unique and positive culture, underscored by its Code of Culture which embodies respect, responsibility, forward-thinking, humility, teamwork, and curiosity — all of which contribute to its outstanding reputation and continued success. TBCC's unique culture is a critical pillar of its operations. Its Code of Culture encapsulates the organization's mantra: Respect the Past, Accept Responsibility, and Pay it Forward. This is complemented by the Actions We Live By, which emphasize authenticity, ownership, humility, hard work, unity, and inquisitiveness. Members and staff alike are encouraged to keep interactions real and honest, proactively address challenges, stay humble while hustling harder, work as a unified team, and continuously seek to understand and improve. Pete’s Promise — the company’s service commitment — assures service that is Forward, Ruthlessly Consistent, and built on doing the Right Thing. This culture facilitates not only member satisfaction but also the professional growth and development of every associate. The Operations Associate position is integral to maintaining the high standards of service and operational excellence at the club. This role is designed for individuals who are enthusiastic about hospitality and eager to contribute across various facets of club operations. Employment in this position is hourly, offering a competitive wage range between $19.18 and $23.00 per hour, reflective of experience and skill level. Operations Associates engage in a broad array of responsibilities including customer service, facility oversight, and maintenance duties. They are responsible for greeting and assisting members and guests, ensuring smooth daily functions at the club’s reception, café, pool deck, and parking garage if applicable, and maintaining cleanliness and inventory throughout the facility. This role offers significant opportunities for experiential learning and career growth by providing hands-on exposure to multiple aspects of club operations and hospitality management. Associates develop a comprehensive knowledge base, enhance their interpersonal and communication skills, and learn the importance of delivering exceptional customer experiences. This position requires associates to embody the club’s culture and promise in every interaction, ensuring that members feel welcomed, valued, and supported. In performing their duties, Operations Associates are expected to manage responsibilities with professionalism and efficiency. These include verifying memberships, managing guest registrations and fees, booking appointments, and handling financial transactions with accuracy. They serve as the face of the club, representing the organization with a polished image and courteous communication. Further, associates support cleanliness and safety protocols across various club areas, from locker rooms and fitness areas to the pool deck and café, ensuring a welcoming and hygienic environment. Physical demands of the role include frequently standing for extended periods, lifting items up to 50 pounds, and the ability to perform repetitive motions and light physical tasks essential for maintaining facilities. The noise level and conditions are typical of a busy social and recreational environment. TBCC also offers reasonable accommodations to ensure accessibility and inclusion for all employees. TBCC is an Equal Opportunity Employer that proudly embraces diversity and inclusivity. The company’s employment policies strictly prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, disability, veteran status, and other legally protected categories. The Operations Associate role is ideal for proactive, personable team players who are motivated by service excellence and excited by the prospect of growing within a prestigious and values-driven organization. This position invites applicants who are organized, detail-oriented, and have a strong customer service ethos to join the team and contribute to the club’s ongoing success.

• Knowledge of company policies
• ability to read, understand, and communicate in writing
• ability to understand and communicate orally
• ability to utilize club software and email programs
• minimum one year hospitality or related experience preferred
• food safety certification if applicable
• professional and customer service oriented demeanor
• strong communication and conflict resolution skills
• enthusiastic and dependable
• self-motivated and proactive
• well organized
• CPR certification
• physical ability to stand for long periods, lift up to 50 pounds, and perform required physical tasks
• must be able to work flexible hours including nights, weekends, and holidays