HOUSEKEEPING ATTENDANT - FULL TIME (35-40 HOURS) - NAVY GATEWAY INNS & SUITES POINT LOMA

The Navy Exchange Service Command (NEXCOM) is a federal agency dedicated to enhancing the quality of life for active duty military personnel, retirees, reservists, and their families by providing them with access to quality goods and services at savings. As part of the larger NEXCOM Enterprise, the organization plays a critical role in supporting various military programs and offering valuable benefits that contribute to community well-being. Employees benefit from one of the most comprehensive federal employment packages available, which includes paid annual and sick leave, medical and dental insurance, pension plans, 401k savings with matching contributions, life insurance, and various exclusive perks such as tax-free shopping privileges and access to Navy Lodge hotels worldwide. In addition, employees may enjoy flexible spending accounts, free bus passes or parking, discounted tickets at Morale, Welfare, and Recreation (MWR) programs, and much more. These benefits are designed to provide security, convenience, and a healthy work-life balance for the federal workforce serving Navy hospitality and support functions. This employment opportunity is for a federal housekeeping position at Navy Gateway Inn and Suites or Navy Lodge properties, where the incumbent will provide essential hospitality services to military members and their families. The role involves performing a full range of housekeeping duties, including cleaning guest rooms, public common areas, storage and laundry rooms, as well as exterior spaces. Employees will utilize a variety of cleaning tools and equipment, from vacuum cleaners and carpet cleaners to polishing machines, to maintain a clean, safe, and welcoming environment. This position requires attention to detail for tasks such as dusting, mopping, scrubbing, washing, moving furniture, and removing debris. Additional responsibilities include laundry operations, sanitizing bathroom and kitchen areas, and ensuring rooms are properly stocked with amenities. Housekeepers are expected to observe strict protocols for safety, security, and guest privacy while maintaining outstanding guest relations throughout their shifts. The role also encompasses minor maintenance duties, such as changing light bulbs, performing equipment upkeep, and reporting any necessary repairs to supervisors. Employees will play a key role in managing keys for guest rooms and other areas, as well as handling lost and found articles within the lodging properties. On occasion, housekeepers may assist with receiving and stocking supplies, unloading and loading trucks, and using hand tools safely and effectively. There may be a need to travel between lodging facilities to meet the demands of the business, which can include the requirement to hold a valid driver’s license. Certification in housekeeping and food handling are mandates, with a timeframe for obtaining the necessary qualifications within six months of hire. Ideal candidates are physically capable of performing moderate physical efforts such as moving furniture and operating cleaning machines. While no prior experience is required, a high school diploma or equivalent is preferred. The position may be assigned across multiple locations, initially based at the Main Base/Annex of NGIS Point Loma. The organization strongly emphasizes a clean, safe, and professional working environment that respects health and safety regulations, including blood-borne pathogen protocols. Choosing a career with NEXCOM not only offers stability but also the opportunity for growth and meaningful contributions to the military community through dedicated service and hospitality excellence.

• High school diploma or equivalent preferred
• No prior experience required
• Ability to perform moderate physical work
• Ability to operate cleaning machinery and hand tools
• Must be able to maintain guest privacy and security
• Ability to communicate effectively with supervisors and guests
• Availability to work across multiple locations as needed
• Willingness to obtain necessary certifications within 6 months
• Must comply with all safety and security training
• May require valid state driver’s license
• Must report unusual incidents immediately