Housekeeper - Weekends - $15 per HOUR

Highgate Hotels is a premier real estate investment and hospitality management company that has established itself as an industry innovator. With a dominant presence in key U.S. gateway markets like New York, Boston, Miami, San Francisco, and Honolulu, Highgate continues to expand rapidly in Europe, Latin America, and the Caribbean. The company manages a portfolio of global properties valued at over $20 billion and generates more than $5 billion in cumulative revenues. Its expertise spans all phases of the hospitality property lifecycle, including planning, development, recapitalization, and disposition. Highgate also excels in creating bespoke hotel brands and employing proprietary revenue management tools that anticipate market dynamics to maximize asset value and performance. Headquartered with corporate offices in London, New York, Dallas, and Seattle, Highgate’s executive team comprises some of the most experienced leaders in hotel management, making the company a trusted partner for premier ownership groups and major hotel brands. This role is based at the Residence Inn Franklin located at 4 Forge Parkway, Franklin, MA. The House Attendant position is a full-time, hourly role starting at $15.00 per hour. The primary responsibility of the House Attendant is to maintain cleanliness and upkeep of all designated hotel areas and equipment to ensure the highest standards of guest satisfaction. This position requires a proactive and detail-oriented individual who can contribute effectively to the overall guest experience through cleanliness, organization, and friendly service. The House Attendant will perform daily tasks such as buffing marble floors, shampooing carpets in public spaces, and shampooing furniture as required to maintain the aesthetic and hygiene standards of the hotel. Additionally, the role involves delivering various items to guestrooms, including express checkout materials and newspapers, providing luggage assistance in a courteous and efficient manner, and handling lost and found items according to hotel policies. Knowledge of emergency procedures is essential, as the House Attendant may be called upon to assist in ensuring guest safety during emergencies. Maintaining hotel equipment in proper working order and ensuring its storage in designated areas is also a key part of this role. The House Attendant may be assigned special projects by the Housekeeping Manager and is expected to complete these tasks diligently. This multifaceted role requires standing for the duration of the shift and the physical capability to occasionally exert significant force when moving objects, all while maintaining professional communication with employees and guests at all levels. This position offers an excellent opportunity for individuals seeking steady full-time employment within a well-respected hospitality management company known for its growth and dynamic presence in the global hotel sector.

• High school diploma or equivalent
• experience in a hotel or related field preferred
• ability to exert up to 100 pounds of force occasionally, and or 50 pounds of force frequently and or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects
• ability to stand during entire shift
• must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner