HOUSEKEEPER (FULL TIME AND PART TIME) - $18 per HOUR
Posted on October 24, 2025
TouchPoint Support Services is a dedicated hospitality provider affiliated with Ascension Health hospitals across the United States, committed to creating an environment that promotes healing and comfort for patients, their families, and visitors. Working under the brand Compass Group, TouchPoint specializes in delivering superior service through various roles including housekeeping, food service, and patient support. Their mission extends beyond simple cleaning and hospitality—it’s about providing compassionate service that supports Ascension’s overarching goal to improve the health of the poor and vulnerable. The company fosters a work culture that blends dedication to service with a vibrant, supportive atmosphere where teamwork and community involvement are prioritized. With a focus on growth and development, TouchPoint offers a launchpad for individuals interested in building careers in hospitality management or service roles that have a meaningful impact on community health and wellbeing.
The Housekeeper position at Ascension Providence Hospital in Waco, Texas, represents an excellent opportunity for individuals passionate about service and detail-oriented cleaning. This role requires employees to perform light cleaning duties maintaining a clean, orderly, and hygienic environment within the hospital. Responsibilities include making and changing beds, replenishing linens, cleaning rooms, hallways, and public areas, as well as vacuuming carpets and upholstery. The role is critical in supporting patient health and comfort by ensuring that all areas meet high cleanliness standards which directly contribute to the healing environment. This position offers both full-time and part-time schedules, primarily Monday through Friday from 3:00 pm to 11:30 pm with rotating weekend shifts. The pay range is competitive at $15.00 to $18.00 per hour, reflecting the importance of the role and the high standards expected.
Applicants with prior housekeeping experience are preferred, although the company offers a comprehensive onboarding and training process to equip new hires with the skills and knowledge they need. The role demands attention to detail, physical stamina, and a heart for service, meeting guests' needs promptly and professionally. As a customer-facing role, the housekeeper must provide quality service with a professional demeanor, responding quickly and effectively to requests and problems such as spills or broken glass. The position is integral to the TouchPoint team and contributes directly to the patient and visitor experience, reinforcing the company’s commitment to service excellence and community healing. This is more than a cleaning job; it’s a meaningful role that supports care and recovery at one of Waco’s key healthcare facilities.
                - Prior housekeeping experience is preferred
 - Ability to work full time or part time
 - Availability to work Monday through Friday and rotating weekends
 - Ability to perform physical cleaning and lifting tasks
 - Willingness to follow company policies and procedures
 - Ability to communicate effectively in English
 - Ability to provide customer service