House Attendant - Austin, TX

Highgate Hotels is a premier real estate investment and hospitality management company that has earned recognition as an innovator in the hospitality industry. As the dominant player in key U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, Highgate boasts a substantial and rapidly expanding presence in Europe, Latin America, and the Caribbean. The company manages a formidable portfolio of global properties with an aggregate asset value exceeding $20 billion, generating cumulative revenues of over $5 billion. Highgate’s expertise spans the entire hospitality property cycle, including planning, development, recapitalization, and disposition. Furthermore, the company’s ability to develop bespoke hotel brands and use proprietary revenue management tools to adapt to evolving market dynamics makes them a leader in driving asset performance and maximizing value. Highgate’s executive team comprises some of the industry’s most experienced hotel management leaders, positioning the company as a trusted partner for major ownership groups and top hotel brands. The company maintains corporate offices in London, New York, Dallas, and Seattle, enhancing its global connectivity and operational reach. The House Attendant position at Highgate Hotels is located at their La Quinta Austin Capitol / Downtown property in Austin, Texas. This hourly role primarily focuses on maintaining the cleanliness and upkeep of assigned public and guest areas to meet the hotel’s high standards. The House Attendant is responsible for a variety of tasks essential to creating a welcoming and immaculate environment for all guests. Responsibilities include buffing marble floors, shampooing carpets in public areas, cleaning and shampooing furniture, and assisting guests with luggage in a courteous and efficient manner. Additionally, the role requires handling lost and found items in accordance with hotel procedures, cleaning guestrooms as necessary, assisting with emergency procedures, and ensuring all hotel equipment is maintained in proper working order and stored correctly. The House Attendant also supports special projects as assigned by the Housekeeping Manager and plays a vital role in ensuring overall guest satisfaction. This role demands physical stamina as it involves tasks requiring occasional lifting of heavy loads and standing throughout the entire shift. Effective verbal and written communication skills are essential to interact professionally with both guests and colleagues. Working at Highgate Hotels provides an opportunity to be part of a highly respected management company that leads across multiple markets and offers ongoing growth and learning opportunities within the hospitality industry.

• Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects
• ability to stand during entire shift
• high school diploma or equivalent
• experience in hotel or related field preferred
• effective verbal and written communication skills
• physical stamina for manual tasks