Hotel Valet Cashier - Waldorf Astoria Orlando

Towne Park is a leading hospitality services company with a strong commitment to delivering exceptional experiences that create smiles for millions of patients, visitors, and guests. With a focus on compassionate service, the company plays a vital role in easing the anxiety of patients and their families, creating memorable experiences for guests visiting new cities, and supporting colleagues across various roles. Towne Park’s mission revolves around making a positive impact every day by providing friendly, professional, and attentive service to all who interact with the brand. The company values respect, dignity, and courtesy, striving to make every customer, client, and team member smile through dedicated service. Towne Park fosters a work environment where employees feel valued and empowered to contribute meaningfully to the organization’s goals and customer satisfaction. Their employment approach emphasizes fairness, competitive compensation based on an individual's skills, experience, education, and location, as well as a flexible work schedule that accommodates the company’s dynamic service needs. Employees have access to a range of benefits, including accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine, and a 401k retirement savings plan, highlighting Towne Park’s commitment to supporting its workforce’s health and financial well-being. This dedication to employee and customer satisfaction has established Towne Park as a respected name in the hospitality services industry. The role of Cashier at Towne Park is pivotal in delivering this exceptional hospitality experience. The Cashier is responsible for accurately collecting and reconciling revenue, ensuring all transactions are handled efficiently and correctly. Beyond handling payments via cash, credit, or direct billing, the Cashier’s role entails maintaining a pleasant and professional demeanor with guests, coworkers, and clients at all times. This position requires attention to detail and composure under pressure, as it involves processing payments, categorizing tickets for audit purposes, and completing shift reports. The Cashier also assists guests by providing directions, answering inquiries about local attractions and facility amenities, and demonstrating proper communication etiquette both in person and over the phone. Operating essential equipment such as registers, gates, and credit card machines is a key part of the job, as is following standard operating procedures related to cash banks. Working closely with the Lead Cashier or Account Manager, the Cashier ensures all tasks are completed timely and accurately, contributing to the smooth operation of Towne Park’s hospitality services. This role is essential in strengthening the positive experiences of customers and maintaining the professional reputation Towne Park holds within the industry.

• High school diploma or general education degree (GED)
• One to three month(s) related experience and/or training
• Basic math knowledge
• Ability to read and write standard English language
• Ability to read and comprehend simple instructions, short correspondence and memos
• Ability to write simple correspondence
• Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
• Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's
• Ability to perform these operations using units of American money
• Ability to understand 24 hour and military time systems
• Ability to understand rates applicable to time passed