Hotel Valet Attendant - Hourly + Tips = Aloft Louisville Downtown

Towne Park is a leading hospitality services company dedicated to creating exceptional customer experiences in the parking and valet industry. With a reputation for delivering compassionate and professional service, Towne Park specializes in managing parking operations at healthcare facilities, hotels, airports, and special events. The company emphasizes not just the services it provides but the positive impact it has on the millions of patients, visitors, and guests it serves annually. Towne Park's commitment to hospitality extends beyond routine parking duties; it involves creating moments of kindness, safety, and memorable interactions that ease any anxiety experienced by guests, whether they are patients or visitors. This focus on personalized service has positioned Towne Park as a trusted name, known for the warmth and professionalism of its associates. A career at Towne Park is more than just a job; it is an opportunity to make a meaningful impact every day. Employees are encouraged to bring their best selves to work and engage with guests in ways that foster comfort and create smiles. Towne Park offers a supportive environment where every role is vital in enhancing customer experiences. The company values diversity, teamwork, and the development of its workforce, providing training and competitive compensation to reward dedication and skill. The position of Guest Service Associate is central to Towne Park’s mission of delivering seamless, friendly, and safe hospitality services. The Guest Service Associate is responsible for greeting guests warmly, parking and retrieving vehicles with care, and assisting with luggage handling. This role demands a professional, attentive demeanor and the ability to multitask efficiently during busy periods. The associate will act as a guest ambassador by providing helpful information about the facility, nearby attractions, and ensuring guests feel welcomed at all times. Towne Park offers competitive hourly wages for this role ranging from $10 to $12 per hour, supplemented by tips between $5 and $10 per hour. Schedules may include morning and evening shifts, providing some flexibility for associates. Additionally, employees can enroll in various benefits programs including accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine, and a 401(k) retirement plan, subject to eligibility criteria. This role typically involves a mix of outdoor activity, physical tasks such as lifting and moving luggage, and requires a valid driver’s license and the ability to operate vehicles cautiously and responsibly. Overall, working as a Guest Service Associate at Towne Park offers a rewarding experience both professionally and personally. Associates gain practical skills in customer service, vehicle handling, and communication, while also contributing to a positive and inviting environment that makes a difference in guests’ days. The company fosters growth and responsibility, recognizing every small interaction as an opportunity to enhance satisfaction and create lasting impressions. Towne Park is more than a workplace; it is a community where associates can grow, thrive, and make smiles every day, making it an ideal choice for individuals passionate about hospitality and service.

• High school diploma or equivalent
• Valid driver’s license for the state applying to work or commutable distance
• One month related experience or training or equivalent combination of education and experience
• Ability to read and write English
• Ability to understand and follow simple instructions and memos
• Ability to perform basic math including addition subtraction multiplication and division
• Ability to communicate effectively with guests and team members
• Ability to safely operate vehicles and perform parallel parking