Hotel Manager - Homewood Suites Fort Wayne

PAH Management is a distinguished hospitality company renowned for operating hotels that excel in guest satisfaction, operational efficiency, and sustained profitability. Known for their dedication to maintaining the integrity and quality of each property, PAH Management fosters a professional environment where superior service, employee development, and fiscal responsibility are paramount. With a commitment to creating memorable experiences for guests, PAH Management ensures each hotel under its portfolio maintains high standards of cleanliness, maintenance, and customer service while driving revenue growth through effective management practices. The Hotel Manager role at PAH Management is a critical leadership position, uniquely positioned to influence the success and profitability of the hotel. This dynamic position involves a multi-faceted approach to hotel management including revenue generation, cost control, guest satisfaction, and employee development. The incumbent will serve as the hotel's principal sales driver, engaging consistently with top accounts, clients, and on-site contacts through regular calls, meetings, and hospitality events. Developing a positive, guest-focused work environment by motivating and training employees is central to the role, ensuring that the hotel upholds PAH's high standards of service and operational excellence. Daily responsibilities of the Hotel Manager encompass overseeing all operational departments, conducting regular inspections, and making necessary adjustments in collaboration with department heads. Managing the hotel's financial health is paramount, which involves meeting all scheduled financial reviews, maintaining budgetary productivity, proper accounting procedures, and preparing detailed monthly financial forecasts. The Hotel Manager must ensure invoices and financial documents comply with the corporate accounting calendar and perform precise reforecasting based on analysis of revenue and expenses. As a leader, the Hotel Manager plays an active role in human resources by conducting management interviews, supervising the hiring process for managerial positions, and enforcing PAH Management's standard operating procedures for counseling, disciplinary actions, and equitable employee treatment. Employee development extends to competency and corporate-sponsored training programs that prepare managers for future advancement, creating a strong leadership pipeline within the hotel. The role also has a strong presence in guest relations and sales, requiring the manager to be active in public areas during peak times, greeting guests and facilitating sales by engaging prospects touring the property. The incumbent ensures security procedures related to hotel asset management, like safe handling and audits, are rigorously followed. Commitment to continuing education is also required, as the Hotel Manager must complete corporate training and obtain certifications to train others. In sum, the Hotel Manager position at PAH Management is a challenging yet rewarding leadership role, pivotal to the hotel’s ongoing success. Beyond overseeing day-to-day operations and financial management, the Hotel Manager shapes the company culture, builds loyal client relationships, and champions employee growth, all while adhering to PAH Management’s high standards. Enthusiastic candidates with extensive hospitality experience, a passion for service excellence, and strong leadership skills will find this role an exceptional opportunity to grow professionally within a prestigious hospitality management company.

• At least 6 years progressive experience in a hotel or related field
• or a 4-year college degree and at least 4 to 5 years of related experience
• or a 2-year college degree and at least 5 to 6 years of related experience