Hotel Front Office Manager - Quick Hire!

Tucson Marriott University Park, located at 880 E 2nd Street in Tucson, AZ, is a prominent full-service hotel operating under the prestigious Marriott brand. Renowned for its commitment to excellent guest service, the hotel provides exceptional accommodations and hospitality services ideal for both business and leisure travelers. Tucson Marriott University Park is part of the larger Atrium Hospitality group, which fosters a unique workplace culture known as the Atrium SPIRIT. This culture is centered around six core values: Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork. These values are integral in creating an empowering and collaborative environment where employees are encouraged to thrive and deliver outstanding guest experiences. As a full-time position with an annual salary of $62,000, this opportunity presents a rewarding career at a dynamic and guest-focused property. The role of Front Office Manager at Tucson Marriott University Park is pivotal to ensuring smooth, efficient, and welcoming operations at the hotel’s front desk. This leadership position involves managing and inspiring a team of front office associates to perform at their best by establishing clear expectations and holding everyone accountable for their contributions. The Front Office Manager acts as the ambassador of guest service excellence, anticipating and responding to guest needs and concerns with utmost professionalism and care to foster loyalty and satisfaction. Collaboration with various departments within the hotel is crucial to seamlessly deliver operational excellence and a consistent brand experience. Key responsibilities include managing labor costs, controlling expenses, and actively identifying opportunities to maximize revenue, reflecting the hotel’s commitment to financial health. The role also demands a hands-on approach in maintaining brand standards and the overall cleanliness and presentation of the front office area, stepping in to support daily operations as needed. Serving as Manager on Duty to guarantee that the hotel operates smoothly and that guests’ expectations are consistently met or exceeded is another critical function of this position. This multifaceted role suits candidates who bring over two years of front desk and supervisory experience coupled with leadership qualities that emphasize coaching and team development. Candidates should possess a high school diploma or equivalent, have proficiency in Microsoft Office applications, and demonstrate flexibility in scheduling with the physical capability to assist in operational tasks. Tucson Marriott University Park embraces a leadership philosophy that values accountability, adaptability, transparency, talent development, and exemplifying the Atrium SPIRIT in all aspects of work. This role is an excellent career growth opportunity within a supportive company culture that values internal promotion and invests in employee futures with comprehensive benefits, including health insurance, 401(k) plans, and wellness programs.

• High school diploma or equivalent
• Minimum two years of front desk experience
• Minimum two years of supervisory experience
• Proficiency in Microsoft Office
• Flexible availability to work varied shifts
• Physical ability to perform job duties including lifting and moving
• Strong leadership capabilities
• Excellent problem-solving skills
• Ability to work well under pressure