Hotel F&B Outlets Manager CITP - $55000 to $60000 per YEAR

Moody Gardens is a renowned destination resort complex that combines education, entertainment, and hospitality into a unique experience for visitors. Known for its lush gardens, impressive aquarium, and diverse entertainment options, Moody Gardens is dedicated to providing exceptional services and a welcoming atmosphere throughout its various facilities. The combination of beautiful surroundings and excellent guest services makes Moody Gardens a preferred location for both local guests and tourists. The organization emphasizes quality, professionalism, and guest satisfaction across all departments, including its food and beverage outlets. Moody Gardens is committed to fostering a supportive work environment that encourages growth, learning, and teamwork among its staff. The role of the Outlets Manager at Moody Gardens is a dynamic leadership position essential to the smooth operation and success of the food and beverage outlets. As an Outlets Manager, you will be responsible for coordinating and overseeing the activities of outlet staff to ensure the highest quality of product and service delivery. This position authorizes the incumbent to take all necessary actions to fulfill assigned responsibilities while adhering to company policies and supervisory directives. This role requires sound judgment, initiative, and attention to detail in all aspects of operation. The Outlets Manager supervises the day-to-day activities including interviewing, training, scheduling, and disciplining employees to maintain operational efficiency. You will lead pre-shift meetings to communicate important information to staff and manage staff assignments effectively. The role demands excellent interpersonal skills to positively interact with customers, promote Moody Gardens' facilities, and resolve problems efficiently. You will also handle reservations, organize special restaurant events, maintain strong relationships with different departments, and ensure that food and drink quality standards are met consistently. Key responsibilities further include managing profitability by controlling payroll, equipment costs, and maintaining inventory levels. The manager will evaluate cost-effectiveness, implement cost-saving measures, and utilize computer systems for financial reporting, customer billing, and data management. Maintenance of equipment and staff training for its proper use are integral parts of the job. Participating in competitive research and supporting the broader Food & Beverage operations through supervising other areas, managing special projects, promotions, and public relations are also expected. Physical responsibilities for this position include moving throughout the facility and kitchen, helping with cleaning and safety, issuing cash banks to cashiers, and ensuring a clean and safe working environment. Overall, the Outlets Manager plays a crucial role in upholding Moody Gardens' commitment to excellent guest service and operational excellence. This leadership role is ideal for individuals experienced in food and beverage management who desire to contribute to a vibrant hospitality environment with continuous opportunities for professional growth.

• High school diploma
• at least two years food and beverage supervisory experience
• ability to obtain TABC and food handlers certification
• must be reliable and responsible
• ability to communicate in English, both orally and in writing
• considerable skill in math algebraic equations using percentages
• ability to work under pressure
• ability to walk, stand, and bend continuously
• ability to move up to 600 pounds with wheeled assistance
• ability to lift up to 70 pounds and lighter objects overhead