Hotel Assistant General Manager - Springfield, MO

O'Reilly Hospitality Management, LLC (OHM) is a forward-thinking and rapidly growing company in the hospitality industry, dedicated to providing exceptional opportunities for its team members to engage in their passions. With a strong commitment to sustainability efforts, health and wellness initiatives, community involvement, and philanthropic outreach, OHM fosters a supportive and collaborative environment that empowers employees at all levels of leadership to make a tangible impact. By nurturing team spirit and promoting detailed-oriented excellence, the company creates a workplace where individuals feel valued and motivated. OHM is proud to offer a comprehensive benefits package including 401(k) and Roth 401(k) plans with company matching for both full-time and part-time employees, health, dental, vision, and life insurance, paid time off inclusive of paid parental leave, career growth potential, professional development assistance, and exclusive travel perks and discounts in the hotel and restaurant sectors. Furthermore, OHM provides a unique earned wage access program through DailyPay from day one, ensuring employees never have to wait for a paycheck. Currently, OHM is seeking a dedicated Assistant General Manager to join the team at the Hilton Garden Inn located in Springfield, MO. This full-time exempt position plays a crucial leadership role in maintaining the smooth daily operations of the hotel. The Assistant General Manager is responsible for addressing all hotel issues promptly, leading and mentoring staff through hiring, coaching, developmental evaluations, and disciplinary actions as assigned by the General Manager. This role includes important financial responsibilities, such as ensuring quarterly and annual revenue goals are met, and collaborating with senior leadership across multiple properties to enhance profitability and create exceptional guest experiences. Acting as the manager in the absence or unavailability of the General Manager, this position demands excellent problem-solving skills, strong communication, and team engagement abilities. The Assistant General Manager supports front desk operations during busy or understaffed periods, conducts regular reviews of all departments, enforces hotel credit policies, attends revenue meetings, and maintains positive relationships with local civic groups and businesses. The role requires the ability to train staff to uphold OHM and brand standards, encouraging a world-class guest service culture alongside team member recognition and engagement initiatives, all while ensuring compliance with relevant laws and company policies. If you are a confident, energetic, and enthusiastic hospitality professional with extensive hotel operations experience and a desire to lead with a community-focused mindset, this opportunity at OHM and the Hilton Garden Inn offers a rewarding career path enriched with growth potential and meaningful contributions to the hospitality environment.

• Comprehensive firsthand hospitality experience
• Minimum 3 years hotel experience in operations
• Hospitality degree
• Exercise excellent communication, presentation, organization, time management and listening skills
• Have computer skills including Microsoft Word, Microsoft Excel, etc
• Present professionally and persuasively to individuals and team members
• Demonstrate sound knowledge of all aspects of the hotel and services offered