HOTEL AREA GROUP RESERVATIONS COORDINATOR - Quick Hire!

Hyatt is a globally recognized hotel brand known for its commitment to delivering exceptional guest experiences through attentive and caring associates. With a presence in many countries, Hyatt is renowned for its upscale properties that provide a blend of comfort, luxury, and personalized service. The company places a strong emphasis on teamwork, continuous learning, and career growth, fostering an environment where employees can thrive and contribute to unforgettable stays for their guests. Hyatt's dedication to quality and innovation has made it a preferred choice for both leisure and business travelers worldwide. The Area Group Reservations Coordinator role at Hyatt is a pivotal position within the convention services process, primarily responsible for managing group reservations and room inventory. This position requires an individual with excellent organizational skills, attention to detail, and the ability to communicate effectively with both internal departments and external clients, including guests and event planners. The coordinator plays a central role in ensuring that group bookings are handled accurately and efficiently from inception through to event execution. In this capacity, the Area Group Reservations Coordinator collaborates closely with Event Planning Managers to oversee all aspects of group reservations, including updates to rooming lists, inventory management, billing oversight, and allocation of group concessions. This requires managing a multitude of details to ensure contract terms are properly set up and adhered to, supporting both the operational team and the event planners who rely on accurate information. Beyond managing reservations, the coordinator is responsible for preparing and updating group pickup reports, processing airline manifests, handling rooming lists, and ensuring all communications via phone and email are timely and professional. They serve as a key point of contact for all group-related inquiries, acting as a liaison between various departments such as Front Desk, Sales, Events, and Housekeeping to guarantee a smooth and seamless pre-arrival guest experience. This role requires the ability to juggle multiple tasks concurrently while maintaining a sharp focus on deadlines and follow-up. The coordinator’s work directly impacts guest satisfaction and operational efficiency, making their role indispensable within Hyatt’s event and convention services framework. The position also provides opportunities to support transient reservation reporting and manage reservation inquiries, showcasing the versatile nature of the role. Hyatt values diversity and inclusion and emphasizes equal employment opportunities for all qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Employees at Hyatt enjoy not only a dynamic and supportive work culture but also numerous benefits that promote work-life balance and career advancement. For motivated individuals with a passion for hospitality and group coordination, this role offers the chance to contribute meaningfully within a leading international hospitality brand that prioritizes excellence, teamwork, and continuous professional growth.

• Minimum of 1 year of hotel experience preferred
• Proficiency in Excel and Hyatt systems such as Reserve/Opera
• Strong organizational and multitasking skills
• Excellent time management and follow-up abilities
• Strong customer service and communication skills
• Solid understanding of rooms inventory management