HOST/HOSTESS- On Call - Join Us Now!

Hotel Nikko San Francisco is a prestigious luxury hotel located just off Union Square in the heart of downtown San Francisco. This elegant property offers guests 532 stylish guest rooms and suites alongside 22,000 square feet of flexible meeting and banquet room space, making it ideal for both leisure and business travelers. The hotel boasts five exceptional food and beverage outlets, including a 24-hour room service, ANZU Restaurant and Lounge, Kanpai Lounge, Imperial Lounge, and Feinstein's at the Nikko, delivering an unparalleled dining experience to guests. Hotel Nikko San Francisco is renowned for its outstanding customer service, which is rooted in its five core values: Service, Collaboration, Credibility, Achievement, and Fun. The hotel prides itself on being recognized consistently as one of the "Best Places to Work" and among the "Best and Brightest Companies to Work For" in the San Francisco Bay Area. The role of Host or Hostess at Hotel Nikko San Francisco serves as the first point of contact for guests, setting the tone for a memorable visit from arrival through departure. This position is pivotal in providing a warm welcome, managing guest reservations, and ensuring smooth seating arrangements across the dining and bar areas. The Host/Hostess should have excellent organizational abilities and people skills to maintain an efficient flow and uphold the hotel's high standards for guest interaction. Responsibilities also include greeting guests personally, especially returning guests by name, handling all incoming calls, coordinating with wait staff about seating availability, and managing wait times with precision. The role requires an individual who can perform well under pressure, make real-time decisions in a busy dining environment, and assist the wait staff when necessary. Candidates for this full-time hourly position at Hotel Nikko San Francisco are expected to be flexible with their schedule to accommodate morning and evening shifts, including weekends and holidays. The job requires standing for up to eight hours and the physical ability to lift and carry loads exceeding 30 pounds regularly. Beyond the essential duties, the Host/Hostess will also cater to guests needing extra attention, such as children and elderly patrons, maintaining a clean and inviting reception area. This role is ideal for individuals who are enthusiastic, energetic, professional, and courteous, committed to creating "Fantastic Memories" for all hotel guests. Hotel Nikko San Francisco offers competitive salaries and a supportive work culture that champions employee well-being and professional growth. Full-time hourly employees enjoy an extensive benefits package, including zero-deductible medical plans, dental and vision insurance, paid time off, life insurance, 401K matching, and flexible spending accounts. The hotel also provides numerous perks like employee discounts at its dining venues, fitness reimbursements, employee recognition programs, and access to a variety of rate discounts at affiliated hotels. This role not only offers the chance to advance in a respected hospitality environment but also to be part of a team committed to exceptional service and guest satisfaction.

• At least one year of experience in a service industry position
• flexible schedule including availability to work evening shifts, weekends, and holidays
• ability to stand for 8-hour shifts
• energetic and enthusiastic personality
• ability to make instant decisions in a dining room environment
• must be able to interact with guests professionally and courteously
• physical ability to lift and carry loads exceeding 30 pounds
• full COVID vaccination is required for employment