Host/Hostess - BUFFET - Join Us Now!

Island View Casino is a premier entertainment and gaming destination known for its vibrant atmosphere, top-notch service, and exceptional culinary offerings. Situated in an exciting location, Island View Casino offers guests an unparalleled leisure and dining experience that blends comfort, entertainment, and quality. The Buffet at Island View Casino is one of its signature dining venues, renowned for its wide selection of delicious dishes, friendly service, and inviting ambiance. This establishment aims to provide every guest with a memorable visit, making the role of the Host/Hostess essential in upholding these standards and delivering outstanding customer service. The Host/Hostess position at Island View Casino and The Buffet is a vital role focused on being the personal ambassador and initial point of contact for guests. This role involves creating a welcoming and positive first impression that sets the tone for the entire dining experience. The Host/Hostess is responsible for greeting customers warmly upon arrival, managing reservations efficiently, and coordinating seating arrangements to minimize wait times and ensure guests are seated promptly. Beyond seating, the Host/Hostess supports the dining team by maintaining clear communication and assisting with guest needs from arrival to departure. This role demands excellent interpersonal skills, attention to detail, and the ability to multitask in a fast-paced environment, all while delivering exceptional hospitality that reflects the high standards of Island View Casino and The Buffet. This position typically involves working flexible hours aligned with restaurant operation times, with a focus on weekend and holiday availability to support peak business hours. The Host/Hostess plays a critical role in enhancing guest satisfaction and operational flow through proactive management and a guest-oriented approach.

• High school diploma or equivalent
• Previous experience in a similar role preferred
• Ability to stand for extended periods
• Excellent verbal communication skills
• Strong organizational skills
• Flexibility to work evenings, weekends, and holidays
• Ability to handle guest complaints professionally