Host - Join Us Now!

Ando Sushi & Bar, located in the vibrant and up-and-coming Westside neighborhood of Grand Rapids, is renowned for its unique and beautifully presented signature rolls and Asian-inspired dishes. This establishment offers more than just a meal; it provides a modern and fun dining experience characterized by warm hospitality, a chef-driven mentality, and a team-first approach. The restaurant prides itself on empowering its staff through hands-on mentorship and cultivating an innovative culture known as the Creative Yes, encouraging team members to work creatively and collaboratively to exceed guest expectations. Ando Sushi & Bar is currently seeking a Host who embodies a positive attitude, eagerness to learn, and a genuine desire to grow within the hospitality industry. This role is a fantastic opportunity for an individual passionate about customer service and fostering memorable experiences for guests. As the first point of contact for guests, the Host plays a critical role in creating lasting impressions and setting the tone for an exceptional dining experience. The Host at Ando Sushi & Bar will be responsible for delivering a warm welcome to all guests, ensuring the lobby, foyer, and host stand are impeccably maintained and welcoming at all times. The restaurant emphasizes an enlightened hospitality model where the Host not only greets guests with confidence and professionalism but also engages with them and team members to create a friendly and accommodating atmosphere. The successful candidate will be adept at managing front-of-house operations, including the use of POS systems, reservation platforms, and scheduling software, maintaining efficient guest flow and accurate seating arrangements. A commitment to sanitation and cleanliness is paramount, as is the ability to uphold high standards of phone etiquette and external cleanliness, including ensuring the storefront remains free of debris. The Host will also be expected to engage with continuous learning through quizzes and a final exam that demonstrate mastery of these responsibilities. This role requires strong interpersonal skills, along with the ability to handle different scenarios by creating positive outcomes for both guests and teammates, aligning with Ando's core values. Joining Ando Sushi & Bar means becoming part of a culture that values connection, hospitality, and the creation of raving fans through exceptional service. The opportunity to develop your career in an environment that supports growth, mentorship, and creativity makes this role ideal for someone dedicated to hospitality excellence.

• high school diploma or equivalent
• prior experience in customer service or hospitality preferred
• must be able to stand for extended periods
• excellent communication skills
• ability to work flexible hours including evenings and weekends
• friendly and approachable demeanor
• ability to work well in a team environment