Host / Hostess (Part-Time), Sophia's Trattoria - Conrad Orlando

Conrad Orlando is the newest luxury resort within Hilton’s prestigious portfolio, offering a fresh and inspiring hospitality experience in the vibrant city of Orlando, Florida. This stunning property is part of the Evermore Orlando Resort, a sprawling 1,100-acre property adjacent to Walt Disney World. The resort's unique location includes a 20-acre tropical beach and an 8-acre lagoon, creating a captivating and tranquil environment that blends modern luxury with natural beauty and adventure. Guests enjoy an upscale retreat that features 433 exquisitely designed rooms, including 51 suites and 10 spacious family suites, accommodating the needs of diverse travelers. As a leader in the hospitality industry since 1919, Hilton continues to innovate and deliver quality guest experiences worldwide, with Conrad Orlando standing as a testament to their commitment to excellence. This luxury resort offers extensive amenities such as 65,000 square feet of meeting spaces, a rejuvenating spa, two championship 18-hole golf courses, and six diverse food and beverage outlets. The culinary options include three restaurants ranging from rooftop dining to Southern Italian cuisine and poolside service, a cocktail bar, a marketplace, and in-room dining services. The Restaurant Host/Hostess role at Conrad Orlando is a key position that directly influences the guest's initial dining experience and overall satisfaction. This part-time position offers a competitive wage of $19.00 per hour and requires availability across various shifts including weekdays, weekends, and holidays. The primary outlet for the role is Sophia’s Trattoria, a three-meal restaurant known for its authentic and high-quality offerings. As a Restaurant Host/Hostess, you will be the welcoming face of Conrad Orlando’s dining services, ensuring guests feel valued and well-attended to from the moment they enter. This role is ideal for individuals passionate about hospitality and eager to contribute to a luxury brand that values authenticity, creativity, and impactful guest interactions. Hospitality team members at Conrad Orlando enjoy working within a supportive and collaborative environment where every day brings opportunities for personal growth and professional development. The position involves dynamic interactions with diverse guests and colleagues, requiring excellent communication skills, a proactive attitude, and the ability to manage seating charts and dining flow effectively. In addition to delivering exceptional customer service, the Restaurant Host/Hostess supports overall restaurant operations by helping with side work such as cleaning, stocking, and folding silverware. Familiarity with the menu and timely response to guest inquiries are essential aspects of the role, contributing to a seamless dining experience and reinforcing Conrad’s reputation for excellence. By joining Conrad Orlando, you become part of the Hilton legacy, embracing core values such as hospitality, integrity, teamwork, and leadership, all fostering a culture of ownership and urgency. This role not only supports guests but also promotes positive working relationships across teams and departments, ensuring the resort operates smoothly and efficiently.

• High school diploma or equivalent
• prior experience in hospitality or customer service preferred
• availability to work various shifts including weekdays, weekends, and holidays
• ability to stand for extended periods
• excellent communication skills
• customer-focused attitude
• ability to work well within a team
• adaptability to fast-paced environments