Host ARLO - Join Us Now!

ARLO is a distinguished and award-winning restaurant known for delivering exceptional dining experiences to guests through a harmonious blend of impeccable service, inviting ambiance, and culinary excellence. Situated in Towncountry, SD, ARLO prides itself on cultivating a warm and welcoming atmosphere where guests feel valued and appreciated from the moment they arrive until their departure. The establishment emphasizes creating memorable moments by focusing on personalized guest interactions, elegantly crafted menus, and maintaining a friendly yet professional environment. As a restaurant that upholds high standards, ARLO continuously seeks motivated individuals who embody passion, charm, and attentiveness to join its dynamic team. The role of Host/Hostess at ARLO is a pivotal position within the organization, serving as the initial impression and final touchpoint in a guest's dining journey. This employment opportunity offers a pay rate of $17.25 per hour, reflecting the company’s commitment to recognizing the importance of front-of-house positions in fostering guest satisfaction and loyalty. The Host/Hostess is the face of the restaurant, responsible for creating a welcoming environment that sets the tone for an unforgettable dining experience. This role goes beyond the traditional duties of greeting and seating guests; it requires a warm presence, exceptional communication skills, and the ability to multitask effectively in a fast-paced environment. In this position, individuals will manage reservations and walk-in guests seamlessly to maintain a smooth flow throughout the restaurant. They will guide guests to their tables while enhancing the experience with the unique ARLO charm that distinguishes the establishment. Communication is a critical aspect of the role, with the Host/Hostess providing accurate wait time information and coordinating with the broader front-of-house team to ensure efficient service. Attention to detail is vital, as the Host/Hostess will be responsible for organizing the host stand, maintaining an inviting entrance, and assisting with inquiries or to-go orders. Ideal candidates for this role should possess prior experience in hosting or guest service environments and demonstrate an engaging, friendly demeanor coupled with excellent interpersonal skills. They must be adept at remaining composed during busy service periods while managing multiple tasks simultaneously. Familiarity with reservation systems and POS or booking tools is advantageous, but not mandatory. Flexibility in schedule availability, including evenings, weekends, and holidays, is essential to meet the operational demands of the restaurant. Moreover, the physical demands of the role require stamina and mobility. The Host/Hostess must be capable of standing and walking for extended durations, often moving between different areas such as the lobby, entrance, and dining spaces. The position also involves occasional lifting of moderately heavy items and navigating stairs if the restaurant’s layout includes different levels or mezzanines. ARLO values a team-oriented mindset and a proactive approach, ensuring every guest’s experience is memorable for all the right reasons.

• Must be able to stand and walk for lengthy periods (up to 8+ hours per shift)
• Frequently bend, reach, turn, and move between lobby, entrance, and dining areas
• Occasionally lift or carry up to 20-25 lbs (menus, host station supplies, decorations)
• Able to navigate stairs if sections are on different levels or mezzanines
• Flexible availability including evenings, weekends, and holidays