Hospitality Specialist - Apply Now!

The Melting Pot is a premier fondue restaurant located in downtown Spokane, known for offering a unique dining experience focused on interactive, customizable fondues paired with an extensive selection of wines and craft beers. Locally owned by Hollis and Kim Silva, this establishment has become a go-to destination for guests looking to celebrate any occasion in a warm and welcoming atmosphere. From romantic dinners and casual nights out with friends to busy promotions with colleagues, The Melting Pot blends gourmet meals with memorable social dining. Their mission centers around providing "The Perfect Night Out" for guests while fostering a positive, team-oriented work environment for employees. The Melting Pot prides itself on creating a family- and student-friendly work setting with flexible hours. They close at 9 p.m. every day except Friday and Saturday, which extend to 10 p.m., making it an ideal job for students, part-time workers, or anyone seeking supplemental income. Competitive hourly wages ranging from $16.66 to $17.00 depend on experience, alongside meal benefits and growth opportunities, make this a rewarding place to work. The position available is for a Host/Concierge, pivotal in delivering Total Guest Satisfaction (TGS) and ensuring an exceptional dining journey from start to finish. This role demands an energetic, dependable individual who values teamwork and maintains a positive, hospitality-oriented demeanor. Responsibilities include welcoming guests, promoting positive guest relations, adhering to company policies and grooming standards, and supporting the team by performing opening, running, and closing side work assignments. The Host/Concierge is also responsible for maintaining local compliance, including alcohol regulations, and continually exceeding guest expectations to make each visit extraordinary. Employees enjoy numerous perks such as 401(k) with matching contributions after one year, competitive pay with tips, sick pay accrual, flexible scheduling, meal discounts, and growth opportunities within the company. As an equal opportunity employer, The Melting Pot supports diversity and provides accommodations under the Americans with Disabilities Act (ADA), ensuring all applicants have a fair chance at employment. Working at The Melting Pot means joining a team that values dedication, positivity, and customer satisfaction. Whether you’re new to the hospitality industry or experienced, this is an excellent opportunity to develop your skills in a fun and vibrant environment where your contributions help create unforgettable dining experiences. Team members participate in ongoing professional development through training sessions and meetings, continuously refining their ability to deliver outstanding service. No matter the occasion, The Melting Pot is more than just a restaurant; it’s a place where moments turn into memories through exceptional cuisine and heartfelt hospitality. Joining their team means being part of a community that thrives on camaraderie, excellent food, and creating the perfect night out for every guest.

• High school diploma or equivalent
• ability to work flexible hours including evenings, weekends, and holidays
• dependable and punctual
• excellent customer service skills
• strong verbal communication skills
• ability to stand for extended periods
• neat and professional appearance
• willingness to comply with company policies and grooming standards