Hospitality Service Support-- South OKC - $12 per HOUR

Hooters of America LLC is a well-known American restaurant chain established with the mission to "Make People Happy." Recognized widely for its casual dining atmosphere, Hooters specializes in serving a diverse menu of American-style food and beverages, while offering a friendly and lively environment for guests. With numerous locations across the United States and internationally, Hooters prides itself on delivering exceptional customer service and maintaining a brand experience that embodies hospitality and community connection. The company stands out in the restaurant industry not only through its iconic brand image but also through its commitment to providing a supportive and dynamic workplace culture. As an employer, Hooters encourages diversity and is an equal opportunity workplace dedicated to respecting and valuing employees from different backgrounds. Employment at Hooters involves a vibrant setting where teamwork, energy, and positive guest interaction are central to daily operations. The company requires all employees involved in the service of alcoholic beverages to have valid ServSafe alcohol certification, aligning with legal and safety standards, to ensure responsible service. Moreover, employee training is structured to enhance skills and promote brand integrity, even though certification training is unpaid and does not guarantee continued employment. Hooters employs staff who are enthusiastic about contributing to guest satisfaction and upholding the company’s core values that include showing care, elevating spirits, respecting everyone, valuing feedback, and exceeding expectations. This dedication helps maintain Hooters’ reputation as a welcoming and enjoyable dining destination. The Hospitality Service Support position at Hooters is an exciting opportunity for individuals who aspire to work in a fast-paced and customer-focused restaurant environment. This role includes cross-training across multiple responsibilities such as hosting customers, managing to-go orders, and supporting restaurant staff, fostering a well-rounded skill set essential for hospitality excellence. The position demands energetic interaction with guests, efficient order processing, and meticulous maintenance of cleanliness and operational standards. Candidates in this role will engage directly with guests by greeting and seating them promptly, managing order accuracy through various channels including phone and online systems, and supporting overall restaurant cleanliness and logistics. The Hospitality Service Support staff is integral in ensuring the dining experience reflects Hooters' commitment to quality food and beverage service, a clean and attentive atmosphere, and overall guest happiness. Serving as a face of the restaurant, the role involves responsibilities such as assisting diverse guest groups, promoting menu items and specials, handling cash transactions responsibly, and maintaining sanitation standards. This position is ideal for those with strong customer service skills, the ability to multi-task in a lively setting, and a genuine enthusiasm for representing a well-established hospitality brand. Being at least 17 or 18 years old (depending on location), possessing basic math skills, and the capacity to communicate clearly and work well with others are essential requirements. Ultimately, the Hospitality Service Support role offers a comprehensive introduction to the restaurant industry and plays a pivotal part in delivering a memorable customer experience at Hooters.

• Must be 17 or 18 years of age or older depending on location
• valid ServSafe alcohol certification for roles serving alcoholic beverages
• legally required certifications prior to employment
• ability to maintain professionalism and promote brand integrity at all times
• capable of clear communication and teamwork
• able to adapt to changes in a dynamic work environment
• knowledge of sanitation and safe food handling
• punctuality and readiness to work in uniform for assigned shifts