Hospitality Service Support-- Dupont - $12 per HOUR

Hooters is a widely recognized restaurant brand renowned for its commitment to making people happy by providing a vibrant and enjoyable dining experience. Established with a focus on hospitality, Hooters has built its reputation on delivering exceptional guest service, delicious food, and a welcoming atmosphere. The company prides itself on promoting a positive dining environment where guests feel valued and entertained, consistently aligning with its mission to "Make People Happy." Hooters operates in the casual dining restaurant sector and is known for its unique blend of quality service, flavorful menu items, and a lively ambiance. With numerous locations across the United States and internationally, Hooters continues to grow as a destination for diverse groups including families, business professionals, and casual diners alike. The Hospitality Service Support position at Hooters is integral to maintaining this high standard of service and operational excellence. This role is designed to support various aspects of the restaurant experience, including hosting guests, handling to-go orders, and maintaining the cleanliness and overall atmosphere of the restaurant. As a Hospitality Service Support team member, you will be cross-trained in three key areas: host responsibilities, to-go order management, and staff support tasks. In the host capacity, you will be the first point of contact for guests entering the restaurant. This requires a friendly, energetic, and personal approach to greeting and seating guests efficiently. You will be responsible for managing the flow of seating in a way that balances the workload of the servers and ensures every guest receives attentive service. The host role also involves assisting a variety of guest groups from families with children to business clients, and requires up-to-date knowledge of the menu to answer customer inquiries. In addition, you may handle the sale of merchandise, enhancing the customer experience and driving additional revenue. Handling the to-go role requires competence in managing orders placed via phone, apps, online platforms, and walk-in customers. This position emphasizes accuracy, speed, and suggestive selling skills to ensure food quality and customer satisfaction for take-out and delivery orders. The ability to process payments correctly and provide knowledge on current menu items and specials is essential. Staff duties encompass maintaining cleanliness and sanitation standards throughout the restaurant, including high-traffic areas such as parking lots, restrooms, front-of-house areas, and wait stations. This role also involves stocking products, assisting with bar area maintenance if applicable, and possibly performing food runner tasks. Attention to detail and the ability to manage multiple priorities efficiently are crucial to supporting a smooth operation. By joining Hooters as a Hospitality Service Support team member, you become part of a team that values core principles such as showing care, elevating the spirit, respecting everyone, valuing feedback, and exceeding expectations. This position is not only about serving food but about creating memorable experiences that encourage repeat visits and a strong customer connection. This is a fantastic opportunity for individuals who thrive in fast-paced, dynamic environments and who are passionate about delivering outstanding hospitality service. Whether you are starting your career or looking to grow within a reputable company, Hooters provides a supportive atmosphere and the chance to develop your skills in the hospitality industry. Employment type and salary details may vary by location and will be communicated during the hiring process.

• Must be 17 or 18 years of age or older
• Customer service skills
• Basic mathematical computation skills
• Ability to promote brand integrity
• Ability to maintain professionalism at all times
• Ability to communicate clearly
• Ability to work well with others
• Ability to multi-task within a fast-paced environment
• Ability to adapt to change
• Knowledge of sanitation and use of MSDS
• Menu knowledge