Hooters seeks Hospitality Service Support-$11 Per HOUR in

Hooters of America LLC is a renowned restaurant chain dedicated to providing a unique dining experience that blends great food, a fun atmosphere, and exceptional customer service. Known for its hospitality-driven culture and commitment to making guests feel welcomed and valued, Hooters has established itself as a popular destination for casual dining across numerous locations. With a mission to "Make People Happy," the company prides itself on fostering a positive environment for both guests and employees, ensuring that every visit is memorable and enjoyable. Hooters emphasizes core values such as showing care, elevating spirit, respecting everyone, valuing feedback, and exceeding expectations, which are integrated into daily operations and the overall culture of the company. The Hospitality Service Support position at Hooters plays a crucial role in delivering this mission by ensuring guests receive an exceptional experience from the moment they enter the restaurant until they leave. This is a versatile role where employees will be cross-trained in three key areas: Host, To-Go, and Staff roles. As a Host, the employee is responsible for greeting customers warmly, managing seating arrangements efficiently, and supporting Hooters Girls by controlling the flow of the restaurant to maintain excellent service standards. The role requires a vibrant personality that can accommodate diverse guests including families, large parties, and business clients, and being knowledgeable about the menu and specials to answer any customer inquiries. In the To-Go role, the Hospitality Service Support team member manages takeout orders received via phone, delivery apps, online platforms, and walk-in customers. This role emphasizes order accuracy, suggestive selling, and efficient packaging, along with handling payment transactions responsibly. Awareness of new menu items and specials is critical to provide outstanding service and promote sales. The Staff role centers on maintaining cleanliness and sanitation in various areas such as the parking lot, front of house, restrooms, and potentially the bar area. This responsibility is vital in shaping the guests' perception of the restaurant’s atmosphere and overall experience. The Staff ensures that stations are fully stocked, clean, and orderly while assisting with food running duties as needed. Multi-tasking and prioritization skills are essential for efficiency in this dynamic environment. This position is ideal for individuals who thrive in fast-paced settings and are committed to upholding brand standards, including proper sanitation, food handling, punctuality, and uniform compliance. Candidates must embrace Hooters’ core values and demonstrate professionalism, clear communication, and teamwork. The role offers a valuable opportunity to gain versatile skills across different functions within the restaurant, enhancing career prospects in the hospitality industry. Employment at Hooters supports a diverse workforce, promoting equality and inclusivity across all levels. This position requires a minimum age of 17 or 18 years, depending on local regulations, and certification such as ServSafe alcohol certification where applicable. Hooters is dedicated to workplace diversity and encourages applicants from various backgrounds including minorities, females, disabled individuals, and veterans.

• must be 17 or 18 years of age or older
• valid ServSafe alcohol certification if serving alcoholic beverages
• ability to communicate clearly
• ability to maintain professionalism at all times
• ability to work well with others
• ability to multi-task within a fast-paced environment
• ability to promote brand integrity
• knowledge of sanitation and use of MSDS
• menu knowledge