Hammond,IN,USA Career:Capriotti's Shift Lead at MCL Restaurant &
Posted on October 24, 2025
Hammond, IN, USA Role Highlights
Job Title: Capriotti's Shift Lead Employer: MCL Restaurant & Bakery (Hiring in Hammond, IN, USA) Based in: Hammond, IN, USA, IN (our growing Hammond, IN, USA office)
Salary: Benefits: This role offers a competitive benefits package. Clear growth pathways at our Hammond, IN, USA office.
Day-to-Day
Apply your your professional skills skills at our Hammond, IN, USA location.
- This Hammond, IN, USA-based role is an excellent opportunity for professionals skilled in relevant skills.
- Our MCL Restaurant & Bakery team in Hammond, IN, USA, IN is growing.
- Benefit from working in Hammond, IN, USA, a key hub for the a dynamic industry.
Capriotti's is a well-established fast-casual restaurant chain known for its fresh, high-quality sandwiches and commitment to excellent customer service. Founded with a passion for delicious food and a welcoming atmosphere, Capriotti's has grown into a beloved brand with locations across the United States, including in Hammond, Indiana. The company prides itself on its unique recipes, friendly staff, and dedication to creating memorable dining experiences for every guest who walks through the door. Capriotti's operates with core values that emphasize respect, integrity, and teamwork, striving to maintain a positive work environment and consistent excellence across all its restaurant locations.
The Shift Lead position at Capriotti's in Hammond, IN is a part-time role that reports directly to the General Manager and/or Assistant Manager. The Shift Lead plays a critical role in overseeing daily operations during their shift to ensure the location is profitable and aligned with Capriotti's goals and values. This leadership position requires a hands-on approach to managing team members, maintaining operational standards, and ensuring outstanding guest service. The Shift Lead will delegate duties, assign tasks fairly, and prepare their team to serve guests efficiently while following all safety, sanitation, and cash handling policies.
The role demands strong organizational skills to maintain cleanliness and proper setup/breakdown of key areas such as the dining room, restrooms, cold stations, grill, and prep zones. The Shift Lead also models the preparation of all menu items, guaranteeing quality, consistency, and timely service in accordance with Capriotti's standards. They must possess excellent communication skills to keep the entire team informed and motivated, fostering a positive workplace atmosphere. Candidates must be adaptable and able to thrive in a fast-paced, team-oriented environment with flexible scheduling needs, including potential night and weekend shifts.
Ideal candidates will have previous supervisory experience and a background in the hospitality industry, demonstrating dependability and a strong work ethic. Capriotti's offers a supportive setting where leaders can grow while contributing to the success of a popular restaurant brand. This opportunity suits those passionate about food service and leadership who want to make an impact in a dynamic retail food environment. The Shift Lead position is essential to upholding Capriotti's reputation for quality and service excellence at the Hammond location.
- At least 18 years of age
- previous supervisory and hospitality industry experience preferred
- excellent guest service skills
- ability to take direction and delegate responsibilities
- ability to work in a fast-paced environment
- team oriented, adaptable, dependable, and strong work ethic
- ability to communicate effectively to help keep all team members informed
- flexible schedule including nights and weekends