Guest Service Representative - El Paso, TX

Nothing Bundt Cakes is a beloved bakery franchise known for its delicious, handmade bundt cakes and commitment to bringing joy to every occasion. With over 500 locations across more than 40 U.S. states and Canada, Nothing Bundt Cakes has established itself as a go-to destination for celebrations big and small. Each bakery aims to create a welcoming and vibrant atmosphere where guests feel valued and every visit feels like a celebration. The company prides itself on its warm work environment, where employees are encouraged to embody the brand's core values such as a Servant's Heart, the Spirit of a Champion, and the ability to create Genuine Connections with customers and team members alike. Nothing Bundt Cakes is not only about baking cakes but about creating joyful experiences that make memories sweeter. The role of Joy Creator at Nothing Bundt Cakes is much more than a traditional guest services position; it is a unique opportunity to be a part of the brand's mission of spreading happiness. Joy Creators are the face of the bakery, responsible for elevating customer experiences by setting a positive mood and making each visit a moment worth noticing and sharing. In this role, you will engage with guests to help them choose the perfect cake for their special occasions, ensuring their orders are accurate and exceed expectations. You will be instrumental in making the bakery a place full of generosity, happiness, and genuine joy within the community. Beyond customer interaction, Joy Creators enjoy a supportive workplace culture with benefits such as early closure times for a healthy work-life balance, flexible scheduling to suit different lifestyles, and a casual dress code that keeps things comfortable and fun. Working at Nothing Bundt Cakes also means being part of a team that celebrates together and supports personal and professional growth. You will receive training not only on product knowledge and customer service but also on developing skills that help in your career journey. The position welcomes individuals of various ages, including students, emphasizing inclusivity and opportunity. The company offers cake discounts for employees and promotes a fun and friendly atmosphere where making new friends is part of the daily experience. This role is perfect for those who love interacting with people, planning celebrations, and spreading positive energy in their communities. Join Nothing Bundt Cakes as a Joy Creator, where every day is a chance to create joy and make a difference in people's lives.

• high school diploma or equivalent
• ability to work flexible hours including weekends and holidays
• strong communication skills
• friendly and positive demeanor
• ability to stand for extended periods
• basic math skills
• willingness to learn and undergo training