Ground/Ramp Service Agent - Sacramento, CA

Horizon Air is a prominent regional airline operating under the umbrella of Alaska Air Group, serving destinations primarily in the Pacific Northwest and Canada. Known for its commitment to safety, reliability, and exceptional customer service, Horizon Air plays a crucial role in connecting various communities through efficient and dependable air travel. As part of a larger network that includes Alaska Airlines and Hawaiian Airlines, Horizon Air benefits from shared expertise, resources, and a culture that values teamwork and customer satisfaction. The company's airport teams are essential in supporting smooth operations, ensuring guests and their belongings move efficiently from curb to cabin, and creating memorable experiences throughout every journey. Horizon Air offers competitive hourly wages, with this role starting at USD $18.54 per hour, part-time regular employment status, reflecting the company’s dedication to providing fair compensation and attractive total rewards packages including professional development and comprehensive benefits. The Ground Service Agent position at Horizon Air is an essential frontline role focused on supporting airport ramp operations to ensure flights operate safely and on schedule. In this fast-paced environment, Ground Service Agents perform a variety of duties including loading and unloading luggage and cargo, distributing essential flight paperwork to crews, marshaling aircraft, and preparing weight and balance documentation. This role demands agility, attention to detail, and the ability to multitask effectively while maintaining rigorous safety and security protocols. Agents operate various specialized equipment such as belt loaders, tugs, and deice trucks, contributing to aircraft servicing tasks like lavatory and potable water servicing, grooming, deicing, and performance of security searches. The role also includes the opportunity to perform aircraft tow operations as needed. Beyond the technical and physical responsibilities, Horizon Air values employees who embody the company’s core values—prioritizing safety, integrity, kindness, and outstanding performance. Successful candidates thrive in dynamic settings, demonstrate strong communication skills, and thrive while managing a flexible schedule including nights, weekends, and holidays. Horizon Air supports its Ground Service Agents with paid training (which may include overnight travel), a comprehensive well-being program covering medical, dental, and vision benefits, generous 401(k) match plans, bonus opportunities, and free standby travel privileges across Alaska Airlines, Hawaiian Airlines, and Horizon Air networks. This role requires individuals to obtain necessary certifications such as USPS Mail Handling and airport security clearances, including maintaining a valid SIDA badge essential for airport operations. Horizon Air’s employment approach emphasizes equal opportunity and nondiscrimination, fostering an inclusive workplace that values diversity and complies with all federal, state, and local employment laws. Employees and applicants are protected against discrimination based on a wide spectrum of protected categories, with robust policies and compliance programs in place to maintain fairness and respect throughout the employment lifecycle. By joining Horizon Air as a Ground Service Agent in Sacramento, CA, candidates become part of a respected aviation team dedicated to operational excellence and customer satisfaction. This role offers not only competitive pay and benefits but also career growth opportunities within a company renowned for its supportive culture and commitment to employee well-being.

• High school diploma or equivalent
• Strong written and verbal communication skills
• Ability to juggle multiple tasks in a fast-paced environment
• Must have a valid unexpired driver’s license issued by a US state, a US territory or the District of Columbia
• Ability to consistently lift 50 pounds
• Must be able to stand for long periods of time
• Must be able to bend, stoop, squat, reach and grasp
• Ability to perform basic mathematics
• Ability to work a flexible schedule including nights, weekends and holidays
• Ability to participate in paid training that may require overnight travel
• Ability to obtain USPS Mail Handling Certification
• Ability to obtain airport security clearance
• Ability to communicate in English
• Minimum age of 18
• Authorization to work in the U.S.