Ground Operations Crew - Quick Hire!

JetBlue Airways is a well-established and respected airline known for its commitment to customer service and operational excellence. With a reputation for maintaining high standards in safety, integrity, and a passion for delivering exceptional travel experiences, JetBlue operates in many major airports offering a wide range of services to enhance passenger satisfaction. The airline embraces a culture of fun, teamwork, and caring which makes it a dynamic workplace for those dedicated to aviation and customer support roles. The Ground Operations Crew position at JetBlue, specifically located at Tampa International Airport (TPA), plays an essential role in ensuring smooth and safe ground handling operations. The role involves a variety of physically demanding and operational tasks such as loading and unloading customer baggage, operating ground service equipment including motor vehicles and specialized aircraft service trucks, and preparing aircraft cabins for departure. This position demands proficiency in handling both routine baggage services and the use of technology for communications and operational coordination. Crewmembers must be ready to work outdoors under various weather conditions, adhere to safety guidelines, and ensure customer needs are met promptly and courteously. This role is critical in supporting the overall efficiency of flight scheduling by facilitating timely aircraft servicing and customer assistance. Responsibilities include guiding aircraft to designated parking spots, operating de-icing equipment during adverse weather, managing waste disposal, and assisting with aircraft re-servicing duties. Candidates are expected to be physically capable of lifting heavy bags and performing repetitive motions that may involve bending, crouching, or kneeling. The job requires teamwork, communication, and flexibility to handle fluctuating schedules including nights, weekends, and holidays. JetBlue values employees who demonstrate adaptability, strong safety orientation, and a team-first attitude. Successful Ground Operations Crew members are those who can maintain composure under pressure, execute tasks efficiently while maintaining high safety standards, and embody JetBlue’s core values. The role also requires compliance with various security and operational policies, including the ability to acquire and maintain a Security Identification Display Area (SIDA) badge and possibly a United States Customs Clearance depending on location. This full-time position offers individuals the chance to contribute directly to maintaining the airline's high level of service and operational success while working in a fast-paced and challenging airport ramp environment. Candidates must be legally eligible to work in the US as the position does not provide visa sponsorship, and they will need to pass pre-employment drug screening and adhere to uniform standards. Overall, this is a dynamic position ideal for those who thrive in an active, physically engaging work setting and who are passionate about the airline industry.

• High School Diploma or General Education Development (GED) Diploma
• one year of customer service or sales experience
• must be at least 18 years old
• complete fluency in written and spoken English
• must be able to adhere to JetBlue Uniform Policy Manual Standards
• able to travel and/or work variable hours including holidays and weekends
• able to follow safety guidelines
• able to perform under pressure and within fixed time constraints
• able to work in all types of weather conditions
• able to make occasional trips to other locations for training or temporary assignment
• must be able to give and receive verbal communication
• must be able to use handheld radios and headsets to communicate with cockpit, dispatch, and other crewmembers
• maintaining a positive, good-natured attitude
• ability to handle objects up to 50 pounds frequently and/or 70 to 100 pounds occasionally with assistance
• must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
• possess and maintain a valid Driver’s License and a driving record that meets JetBlue insurance standards
• must pass a pre-employment drug test
• must be legally eligible to work in the US
• authorization to work in the US is required
• this position is not eligible for visa sponsorship